HotBox Pizza

Kandi Hinshaw

Well we went to hotbox pizza but we didn't there should get any food so we left. Other than that I mean I've had pop box Pizza food before it's pretty good the pizza is delicious. But it's time we did not get hot box Pizza we just left and went to Taco Bell and then went to put always to Taco Bell

Jordyn Ward

Apparently they called to say they cancelled my order but never left a message, had no way of knowing as the number was not the one listed. I waited an hour then called and they blamed it on me saying “we called you”. I asked why they didn’t leave a message and the manager said he wouldn’t have either. I asked how a customer was supposed to know if they wouldn’t leave a message. Extremely rude and unapologetic. Terrible service.

the predator54

Bad attitudes,sloppy pizzas. Hot box used to be a good pizza place, ordered at least once a week even though they have problems. Today is the last straw. They have gone to hell. Would not recommend this place to no one, unless you want something wrong with every order.

Andrea Chatterton

Worst experience EVER with this pizza place that we use regularly. Will NEVER eat here again. Was told it would take 45 mins for delivery, after 1.5 hours called to check. Gave all my info again and was told drivers were out and to allow 10 more mins and to call back if not received. Another 20 mins go by, called and asked to speak to a manager. Was told I was speaking to her. Explained what happen, gave her info again, now told they have no delivery for me. Funny because they repeated my phone# and address with my name back each call I made. Very rudely she tells me they can remake it at no charge, acts like this is my fault. Tries saying I must’ve called the wrong location before. Explained it’s documented on my phone log each time I called with the number and time of call. Again proceeds to get rude saying there’s nothing she can do and do I want them to remake it or not. I said I would be ordering elsewhere. Her exact words “That’s great, I really don’t care.” There you have it folks, that’s the management. What a shame because a simple I’m really sorry and we would be happy to get that out to you right away, and then they would’ve still had my business. I understand mistakes happen BUT I will not support a business who treats their customers this way.