Parkview Health & Rehabilitation Center

Pam Plummer

My mom recently stayed at Parkview Rehab for a few weeks following a hospital stay. My siblings and I did some research when deciding on a good place for our mom. During the process we went by to see the facility and were welcomed and given a tour of the facility. Our mom received excellent care and and given the help needed in order to get her back home. The staff were patient, kind, caring and willing to help. If you are looking for a facility, I highly recommend Parkview.

Ellen Oakley

I have been a rehab patient with a broken foot since July 20, 2022. I live in Durham but chose Parkview Health and Rehabilitation Center in Chapel Hill because of the excellent health care given to a good friend who had been here for two months! I can truthfully testify that my rehab and healthcare has superseded all my expectations! The entire staff has met every need. A special “Thank you” to every employee and staff member and a huge shout out to nurse Kayla Rudd and CNA Shera Enoch, for their above and beyond kindness and care for me! I highly recommend Parkview Health & Rehabilitation Center to everyone who needs special and excellent rehabilitation or other needs. I have been blessed by the best! Sincerely, Ellen R. Oakley 9/6/2022

Gerald King

Wishing I could rate this facility as a negative # My mom was checked in this place a couple of days back and had to call 911 to be transferred back to Duke due the failure of what was expected for her to heal from heart surgery. That will never be a place formy mom or . other family to go.

Kimberly Lightsey

My review of Parkview Health and Rehab Center is of our experience from March 25-April 8, 2022. Upon reading the reviews and other past personal experiences and experiences from others in this type of facility, we admitted my mother on high alert. This was the only facility with space at the time of hospital release. My family and my mother’s physical therapist were pleased with our experience during this time. Visiting hours are from 9 am – 7 pm and we were there at different times of the day, a few days all day during the visitation block. I was able to meet with the current administrator to express my concerns regarding the reviews here and my other concerns. The admin was very professional and courteous when we met and address the concerns that she could that occurred during her tenure and provided me with other information that put my mind at ease. All the staff (nurses, CNAs, therapists, doctors) that I met were all very friendly and provided compassionate care. The staff on the 800 hall were attentive and came to check on my mother and others within a reasonable time – understand there may be some delay due to shift changes and staff-to-patient ratios. There was nothing to cause the high alert radars to trigger. The front desk staff was extremely helpful and I did notice that the phone was answered most of the time. The physical therapy team did an excellent job. The facility was clean and the food was good. As I mentioned above – my mother’s therapist had some concerns based on a visit here before Covid—she also noticed a change in the atmosphere when she came to visit. Issues: Hard to reach office staff by phone and get a return phone call. Once you connect with anyone the interaction was great and very informative. Handoff to Homecare was not as smooth as it should have been but was quickly rectified. Overall, this was a good short-term care experience. I think the current administrator and the management of the facility at this time are doing a great job providing care and therapy resources to the residents there.