Address: 84 Johnson Estate Rd, Clayton, NC 27520, USA
Phone: +19193593878
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Alexis Torres Rivera
This place is the worst place you could put a loved one in. The staff is disgusting and show no type of sympathy for these patients . The turn over rate is ridiculous it’s always a new face every other week . I’ve caught managers on phones while my mother is full of urine . I’ve overheard staff complaining about how unprofessional this place is . It’s a lot of favoritism and overall it’s not a good place a shelter would better than this place . Also patients aren’t fed at the correct times and it has a weird smell so that means someone or many aren’t doing their jobs . Enough is enough I’ve tried to give time and even was understanding due to Covid how hectic things could be . At this point shut the whole place down these people don’t care they just do it for money . Save the attitudes for outside when you decide that you want to work with seniors with issues like dementia and Alzheimer’s you vow to take care of them and this isn’t the case . Shut it down or hire staff that’s going to stay and do their job period punto.
Vickie Pittman
This place is very unprofessional. The Sales director says one thing and turns around and says something else. Because of this, they cannot be trusted when dealing with families of potential residents. We met with the sales director about placing my husband at Magnolia Glen for a 2 week respite care. She met my husband and family when delivering us the required paperwork to be completed and informed me at that time there should not be any problems. When we went on that Tuesday, before admitting him that Friday, they did the assessment. Nothing was said to me about not taking him. As a matter of fact they took all the paperwork and tried to take the full payment but they couldn't as the person who took the payments were not available. I got a call on Wednesday from them telling me they cannot accept my husband as they felt they could not meet his needs. I tried to explain that his needs are low as he is very self sufficient. The things they were telling me had nothing to do with his needs but what was easiest for them. Even though they call themselves a locked memory care dementia unit, they do not take certain dementia patients. They said most of their patients have dementia from a stroke and since my husband didn't have a stroke and can care for himself they would not take him. They were afraid he would wander off. I guess their locked unit isnt very secure. There was no indication there were problems before the phone call. I would think twice before placing my loved one there.
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