YMCA Children's Academy at Texas Medical Center

Sam Mbonu

Good for recreation and workout

Erica Burrell

Wow the disrespect I received is incredible. I had a 6:15 appointment Monday (they only do tours on Monday) my family arrives in the rain and there is no one there. I get a call today from the director (also named Erica) who said the time was written down wrong but that I already toured and she left at 6. There was no apology or acknowledgment she was rude and when I said I don’t remember touring your facility she said “uhh huh bye bye” and hung up the phone. A few things 1. If you thought the appt was set for 6 and your family didn’t show you should have called that family before leaving 2. When you realized there was some sort of error with your staff there should have been an apology rendered 3. Regardless of if I saw your facility in the past there is no justification to be rude short and disregard a persons time. I would not trust sending my child somewhere with such poor communication and regard.

NACOLE DAVIS

Staff need better training!

Gods Got me

MY SON WENT TO THIS DAYCARE FOR ONE MONTH AND IT WAS THE WORST DAYCARE THAT I HAVE EVER GONE TO. MY SON WAS BULLIED BY OLDER KIDS IN HIS CLASS AND THE TEACHERS MADE UP INCIDENT REPORTS ABOUT MY SON THAT WAS CONFLICTING WITH WHAT HE TOLD ME. THE TEACHERS MADE HIM SIT AND EAT ALONE WHEN HE WOULD TELL THEM OF KIDS THAT WE'RE PICKING ON HIM. I TALKED TO HIS TEACHER, AND SHE SAID THE KIDS HAVE THEIR OWN "CLICKS" AND THAT THE KIDS AREN'T USED TO NEW KIDS. ONE DAY MY SON CAME HOME WITH BRUISES TO HIS ARMS AND LEGS. WHEN I TOLD THE DIRECTOR SHE WAS RUDE, AND IRRATIONAL. SHE KEPT MAKING UP LIES ABOUT ME BEING CONFRONTATIONAL WITH STAFF AND OTHER PARENTS. SHE STATED SO MANY UNTRUE THINGS ABOUT ME AND MY SON. AT THIS POINT I STOPPED EXPLAINING MYSELF AND I REALIZED THAT IF SHE WOULD MAKE UP LIES ABOUT ME AND MY SON SHE WOULD DEFINITELY COVER UP CHILD ABUSE OF HER EMPLOYEES. I WILL NEVER RECOMMEND THIS PLACE. BE CAREFUL DO NOT TAKE YOUR CHILD HERE. THESE PEOPLE WORK HARD DISGUISE CHILD ABUSE.