Turning Point Family Care

Category: Mental health clinic in Raleigh, North Carolina

Address: 2000 Yonkers Rd, Raleigh, NC 27604, USA

Phone: +19198967536

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Isaiah Pablo

Dec 16, 2021

This place is really bad. I went there for several years but it didn't help much. I felt like I wasn't getting my needs met. I was looking for a therapist to help deal with child trauma. Instead, it felt like almost all the therapists didn't want to acknowledge it and developed a different treatment plan. One therapist tried to pressure me to take meds although I didn't need them. This is why I'm frustrated with therapists.

M M

Jan 15, 2020

This place is horrible becareful. Since the merger with Carolina outreach the staff stinks. The meds people have no personal service. I'm going after the founder I'm going to find him/her and address all of this. It's all about money to thier company not about patients. Time to hold them and make them answer.

Rob Parrish

Mar 21, 2019

This place is a Godsend to me I don't know where I would be if I hadn't gotten help there.

Amelia Faust

Mar 11, 2019

I was directed to this clinic while in a state of desperation. I needed an appointment with a psychiatrist to leave the Holly Hills Outpatient Program and I knew my friend's father had been getting his medication from here. All the staff were lovely. The best thing that came out of this place was the relationship with my therapist, who I continued seeing once she moved to another clinic. The receptionists tried their best but it always seemed like they were never given the information needed to answer questions. I asked them multiple times if I had a balance to pay off in my account and from what they were told, I did not. I found it weird but I assumed insurance was just doing it's job. I stopped getting therapy and medicine from here in September of 2018. It's now March of 2019, and I just received a bill for all my sessions. I wish this place was good, but all I can say is that it was better than Holly Hills; a place that misdiagnosed me through a psychiatrist that refused to listen to me.

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Questions & Answers

Previous question about complaint about this area I was on the phone with my girlfriend at the time she was supposed to be seen for the day she had appointment with her nurse practitioner she was told her about practitioner no longer working there.

Liz B | Sep 26, 2018
pamela toler | Sep 26, 2018

Yep... This place has no communication. Typical... No-one ever calls u back either.

Who do I reach to make a complaint upon this location because I'm tired of this area not communicating with the patient about a nurse practitioner no longer working there ? I had to find out through someone else that the practitioner no longer works

Liz B | Sep 26, 2018
Shelley Jessup | Sep 26, 2019

It really is a problem. I feel stuck having to keep going back to them. If I didn't need meds, I would NOT bother. Note to public..... If you are suicidal, pray and seek counsel from a church or call 911.....tell anybody and everybody in order to get immediate assistance! You won't make it if you solely rely on Turning Point.

I have the VA insurance but it hard to get a appointment would you guys be able to see me

bret lewis | Sep 26, 2019
Stephen Hughes | Sep 26, 2019

Turning point is no longer in business. The new company is called Carolina outreach.

Read More

This place sucks so much. Im tired of the horrors of this place. Ive been without meds for almost a month now cause they don't know how to answer a phone and no drama is actually there. Go to Carolina outreach its waaayyy better outreach its b

Kelsey Bunn | Sep 26, 2019
M M | Sep 26, 2019

Rainbow do some research Carolina outreach just bought turning point. If you need meds you can also device or get someone to take you. You also shouldn't wait till the last min to get meds filled. We as patients are responsible for our treatment it starts with us. They can only help as much as we make an effort

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