Address: 4131 Sheridan Dr, Williamsville, NY 14221, USA
Phone: +17166310400
Sunday: Closed
Monday: 9AM–7PM
Tuesday: 9AM–7PM
Wednesday: 9AM–7PM
Thursday: 9AM–7PM
Friday: 9AM–6PM
Saturday: 9AM–5PM
Matt Doty
I’ve had good credit and I’ve had bad credit and this is by far the worst business transaction I’ve ever been through. If you plan on buying a car and would like an easy painless process save yourself the runaround and then go to West Herr. The Basil resale Center on transit Road in Depew is by far the worst dealership they have. However, Chris the finance manager at the Sheridan location in Williamsville put to rest The runaround I was receiving from the transit Road location. He got me what I wanted and took care of me and explained everything to me the way it should’ve been explained to me the first time around I do appreciate his professionalism and his time for making the rest of this a smooth transaction. If you do plan on going to Basil make sure you go to the one on Sheridan Drive in Williamsville. But for me personally this was a tough couple weeks
Dylan Finch
Lied about there listing prices and completely lied about everything
Amanda Finch
If I could give negative stars I would. BUYER BEWARE vehicles are priced on the website $5k below actual list price. They tell you it was a “misprint” and can’t change it. Very unprofessional sales and financing staff. Outright lied to my son. By far the ABSOLUTE WORST customer service I’ve ever had. We definitely did not purchase a car from them and I highly recommend you don’t either.
shaliyah Williams
I Had Todd He Was Great Make Sure You Go To Him When You Want To Purchase A Car!!!
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There is no corporate office for Basil... they are each individually owned and operated. If your trying to file a complaint the BBB can assist... from the looks of it Basil responds to the complaints and try's to resolve them... u can check the BBB website to look at basil's current complaints and response...
Cant unless lemon law or they do a buy back, or you retain an attorney and go after them.
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