Basil Resale Sheridan

Category: Used car dealer in Williamsville, New York

Address: 4131 Sheridan Dr, Williamsville, NY 14221, USA

Phone: +17166310400

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Matt Doty

Sep 22, 2022

I’ve had good credit and I’ve had bad credit and this is by far the worst business transaction I’ve ever been through. If you plan on buying a car and would like an easy painless process save yourself the runaround and then go to West Herr. The Basil resale Center on transit Road in Depew is by far the worst dealership they have. However, Chris the finance manager at the Sheridan location in Williamsville put to rest The runaround I was receiving from the transit Road location. He got me what I wanted and took care of me and explained everything to me the way it should’ve been explained to me the first time around I do appreciate his professionalism and his time for making the rest of this a smooth transaction. If you do plan on going to Basil make sure you go to the one on Sheridan Drive in Williamsville. But for me personally this was a tough couple weeks

Dylan Finch

Sep 22, 2022

Lied about there listing prices and completely lied about everything

Amanda Finch

Sep 22, 2022

If I could give negative stars I would. BUYER BEWARE vehicles are priced on the website $5k below actual list price. They tell you it was a “misprint” and can’t change it. Very unprofessional sales and financing staff. Outright lied to my son. By far the ABSOLUTE WORST customer service I’ve ever had. We definitely did not purchase a car from them and I highly recommend you don’t either.

shaliyah Williams

Sep 19, 2022

I Had Todd He Was Great Make Sure You Go To Him When You Want To Purchase A Car!!!

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Questions & Answers

What is the cooperate office number

Jay Parker | Sep 26, 2019
Sum'a Rayne | Sep 26, 2019

There is no corporate office for Basil... they are each individually owned and operated. If your trying to file a complaint the BBB can assist... from the looks of it Basil responds to the complaints and try's to resolve them... u can check the BBB website to look at basil's current complaints and response...

How do you return a vehicle your not satisfied with and you also pay your note on time

Jason Parker | Sep 26, 2018
Adam | Sep 26, 2018

Cant unless lemon law or they do a buy back, or you retain an attorney and go after them.

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