Apple Ford

Category: Ford dealer

Address: 8800 Stanford Blvd, Columbia, MD 21045, USA

Phone: +14102901100

Opening hours

Sunday: Closed

Monday: 7AM–9PM

Tuesday: 7AM–9PM

Wednesday: 7AM–9PM

Thursday: 7AM–9PM

Friday: 7AM–9PM

Saturday: 7AM–7PM

Reviews

Marie Ahlgren-Stephanos

Sep 26, 2022

I have over the years liked the service at Apple Ford but these few times I have NOT been happy with our signed service advisor. He has NO customer service skills, his customer service needs to be improved or maybe he should not be doing at all. He never called even I asked to give me updates or explain what was wrong with our car. I had to ask him to sent the estimate by email because his explanation made no sense. When a cost is over $3,000 one would hope you would receive detailed explanation what is the work that needs to be done.

Tim

Sep 24, 2022

Very professional. They worked with you no matter what and will match a trade in to anyone else. Go to them first. Military friendly and they value your time.

Dennis Schrader

Sep 23, 2022

I buy all my cars at Apple Ford. The service is outstanding.

Norm Pierce

Sep 23, 2022

Brought my 2013 Escape in for a manufacturers recall. The work was done in a timely manner (2 days). All of the service personnel I dealt with were courteous and informative.

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Questions & Answers

1.Why does the vehicle service department ALWAYS try to cheat the unknowing? 2.Why not work with customers instead of trying to gouge them for every penny?

C. Dub. | Sep 26, 2019
David Eichhorn | Sep 26, 2019

Would you like to discuss this with someone who can actually help you? Call the service manager listed on your last page of your invoice. After reading your previous reviews you have had some troubles with other shops.i understand how hard it can be to find someone you can trust. Im Surprised you have a power steering concern seeing you just got that fixed 7months ago at central in laurel. Hopefully the service manager can help explain things for you

how much for a key of a 2014 Ford explorer

Guillermo Rincón | Sep 25, 2020
TheMic Geinus | Sep 25, 2020

It depends on the year and make and model. Call them to ask

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How much does a key battery for an MKC cost

Yvette Mack-Smith | Sep 26, 2019
Richard Lucas | Sep 26, 2019

Key fobs take regular flat batteries that can be purchased at CVS. I haven't had such an experience with Apple.

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can i have my car serviced christmas eve?

blake hesgard | Sep 26, 2019
David Eichhorn | Sep 26, 2019

We are closing up early that day. I recommend getting in by 10am to get you car back before we close at 3pm

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Undercoating at apple ford do they really do it?

Norman Rondeau | Sep 26, 2019
Gary Greif | Sep 26, 2019

No they don't its sent out to do

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is it possible to get copies of prior service invoices?

Ron Williams | Sep 26, 2018
Billy T | Sep 26, 2018

You may have to do this in person, so it would be best to call their service department directly and ask. If they say yes, pay them a visit.

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Does this dealership install performance parts add-ons

Eric Young | Sep 26, 2018
David Eichhorn | Sep 26, 2018

Yes. Talk to a service advisor about details. Limitations exist

Do you have towing service?

Gwen Green | Sep 26, 2018
Doug | Sep 26, 2018

They do.

Is this car repair good . Very very good. ?

szuHsiung None | Sep 26, 2018
C. Dub. | Sep 26, 2019

They are the worst service department I have EVER dealt with! Pay attention to your bill as you might get a charge that was not authorized by you!

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