Jimmy John's

Tara Breault

Manager there is a complete jerk after placing my order having my card charged also I have been ordering from them 2 times a week for the last 3 weeks he calls to tell me that they will not deliver my food I am out side his area I need to call Eagan I told him Eagan does not deliver here I am in inver grove heights he tells me to bad I will get my money back in 7-10 businesses day

D Banks

I order 2 sandwiches and only received 1 at the time of check out when asked where was the other sandwich the guy never Made it smh 🤦🏾‍♂️ so I paid $20 dollars for 1 sandwich and two bags of chips and a soda and then had to wait 5 minutes to pay $9 dollars for another sandwich. To many kids working here with no real management kids need more training watching them make like 10 sandwich and didn’t even mark them so they didn’t know witch sandwich was who’s I give this store 1 ⭐️ and two thumbs down 👎🏾 👎🏾

Jolanta Young

I’ve been a long time customer of Jimmy Johns. I actually worked at their St Paul location. What’s it like being a delivery driver in the heart of downtown? It can be stressful but meeting people and dropping off the food with a warm smile can make someone’s day. I have been going to the IGH location I would recommend ordering in person because online can be difficult and they miss things in your order. But I do still like getting my unwhich and capicola. Check out your local IGH store for a sandwich shop near you.

Sara Young

I am have been disappointed with my order many times by this Jimmy John's. They frequently forget toppings, including ones I've paid extra for, and when I called them, they argued with me that doordash costs more despite me having dashpass where I don't pay delivery fees (I did an order comparison on their website and doordash for what I usually order and doordash IS cheaper for me) and said the only thing they can do is give me a credit from my Jimmy Johs, not doordash account, that ends up doing me no good because of the cost difference. So I suffered a loss. They didn't seem to care at all that I paid extra for each and didn't receive it. Today I didn't pay extra for anything but got none of the freebie toppings I selected. And they were twenty minutes late which is usually typically the case (often times more than that). They need to find a way to properly compensate doordash customers because legally we are entitled to refunds, not credits when we don't receive something we paid for. And up their customer service to be on time and not forget things on the order.We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback