U.S. Bank Branch

Corina Brown-Eufinger

Horrible experience at this branch. I had called the first part of January to speak with someone about opening a particular business account. The person I need to speak with was not in the office so I left a message. Never received a call …Hello Corina, I really appreciate the time you’ve taken to reach out about your experience. I’m really sorry to hear that you’ve encountered so much difficulty in trying to open an account. We’d like to speak with you about this and make sure it’s brought to the attention of the appropriate management. Please send us an email at [email protected] with your phone number and reference number 4823. Once we receive your number, we’ll give you a call within one business day. We hope you’ll allow us this opportunity to help. ^Caitlin

ML Studios

By far the worst customer service anyone could ever experience, very unprofessional employee attitude.I’m sorry to hear about the service you received inside of the branch. We are here to help. If you would like to discuss this further, please email us your phone number. Our current call back time frame is 24 business hours, but we will call you as soon as we can. Our email address is [email protected]. Please also include reference number 3117. We look forward to speaking with you. Thank you. ^Chrishawna

Hediedsowecouldlive

Great customer service, the tellers remember your name, even at times when it's busy (Fridays during lunch/ after work hours) they always make sure acknowledge those waiting to let them know they will be with them in a few minutes. Friendly, fast, and cookies available every Friday lol

Rebecca

Terrible bank. Terrible customer service. Asked to speak to a manager and was put on hold for almost 1 hour when I finally had to go. Never got to speak to anyone. Very disappointed in the lack of communication and customer service.