Fred's Tire & Battery

Wayne Heins

Called at 12:30 to see if I needed to make an appt for an alignment. Was told they work first come first serve and after checking, was told they could definitely get me done this afternoon. Went there, checked in, told them I needed front looked at and I had called a little bit earlier. After two hours of waiting, the first in which they only had one vehicle in the massive multi bay facility, they call my me up to charge $30 for a tire rotation and balance. Asked if they looked at the front end, and was told their alignment people were booked up. I would not have invested 2 hours waiting for a wheel balance and rotation if I couldnt get an alignment at the same time. Now I have to take time to go sit and wait again and see if they are booked.

Lea Ann Hughes

I understand that this is a very busy place and people have obviously been happy overall with them. The reason I stopped in was because of the glowing reviews; however, the first time I went in was Tuesday mid morning. I needed tie rods, alignment and tires. The very pleasant young lady told me they were very busy that day and to try to be there at opening time for a better chance at quick service. I returned Wednesday morning around 7:20 and was told there were already 4 or 5 ahead of me and it would be afternoon before they could look at it. I acknowledged that it was nearly 7:30 and told the guy that I would return the next day at 7. I returned Thursday before 7am and was the first customer in the door. The guy took my information and keys and told me it could take several hours depending on what they found and availability of parts. I agreed and took a seat. After seeing other customers come and go who came in after me, at 8:30 my vehicle was still sitting where I had left it, untouched. I then asked if it was going to be much longer before they pulled my vehicle in and was told “yes”, It would be MUCH longer because there were 4 or 5 vehicles ahead of me. I had not been told I was 5th or 6th in line for service, just that MY service might take several hours. I’m generally a very agreeable sort of person, but I found this to be unacceptable, asked for my keys and left. I am widowed and live alone on an acreage and not in a position to leave my vehicle for an indeterminate time. I don’t have access to Uber or taxi service so I guess I’m just out of luck.

Nattie Bennett

Amazing service! I won't get my oil changed, anywhere else!

Rusty Parke

Was very pleased with the service and professionalism. Would highly recommend doing business with them.