Bank of the West

Ivan Meno

This location is so unprofessional. I walked in you have the security chewing gum sitting on one of the desk. I go up there's no line and you have the workers talking loud across the room about customers in collections. Mind you I stood there for a good 7 mins before getting greeted or someone helping me. I can understand if there was a line, but there's no line.

Lupe Melchor

Thieves, coming from a former employee.

Valeria Quezada

I Called to get info about opening a account for my sister who is under age. The First Lady I spoke to had no info as to being new. But, the other lady name Sierra was so rude.over talking me, asking for my bank info in order to set up a appointment. I didn’t get anything Accomplished . I will be talking to my husband to see if I even want to continue banking with them. I’ve worked in customer service for over 16 yrs. so when I come into contact with someone who is rude, and don’t treat a customer with excellent service. It will be known! Sierra you need more training honey. In order to train someone else.!

michael johnson

I was there two days in a row and the Samoan heavy set teller with the long curly hair was outright rude and paid me and my sister NO attention at all two days in a row. I went in with a referral but I will be taking my sister else where and we will not be banking with them due to the service. These are people who we are to intrust with our money and they show how unprofessional they are. I have been a member for over 2 years and as of today I will be closing out my accounts and taking my business else where.