Dollar Car Rental

Category: Car rental agency in Burbank, California

Address: 2627 N Hollywood Way, Burbank, CA 91505, USA

Phone: +18664342226

Opening hours

Sunday: 6AM–11PM

Monday: 6AM–11PM

Tuesday: 6AM–11PM

Wednesday: 6AM–11PM

Thursday: 6AM–11PM

Friday: 6AM–11PM

Saturday: 6AM–10:30PM

Reviews

Alex Mendoza

Sep 10, 2022

Worst place for rental. I wait about 30 minutes . Because the employees are to slow . I wait the shuttle about 20 minutes . . Then 2 hours because they don’t have clean car or someone to clean it . This it’s just ridiculous!

Michelle Arteaga

Sep 10, 2022

I arrived at noon to rent my pre-paid full-size vehicle and didn’t get into my car until 2pm. I waited 2 hours for this rental and when I got into the car, hungry, tired and frustrated it smelled like cigarette smoke. I couldn’t spend any more time there so I didn’t walk back up to the service desk to report it. I called in to report the smoke and no one from Customer Service was available. Only reservation agents were available & they said they did not have the ability to make a note in the system that the car smelled like smoke. Being that smoking in the vehicle is against their policy I sure hope this was noted in the customers file who rented the car before me. Not a great experience.

Eric Abrahamsen

Jul 30, 2022

Truly this is a company from hell. I want to change my drop off location and no agent knows what is going on and I just get bad and contrary information.

Jesus R. Cerda R.

Jul 20, 2022

Long line to receive the vehicle. There is NO benefit for having prepaid it.

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Questions & Answers

ARE CARS LOCATED @ AIRPORT OR DO YOU TAKE SHUTTLE TO CAR LOT?

DELVIN ARMIJO | May 28, 2022
Mike Everett | May 28, 2022

You have to walk down past terminal B and then across the elevated walkway to the car rental. If traveling with family it's easier to leave them at the terminal and pick them up after you get the car. As you leave the rental complex turn right and you are back at the pick up spot.

Do you guys take credit cards?

Carla De la torre | Apr 28, 2022
Cam Trujillo | Apr 28, 2022

You more or less NEED to use a credit card, unless you make a deposit of sorts.

how much is the deposit

chris and pauline shaw | Sep 25, 2021
Simmer Sims | Sep 25, 2021

They said 200 but it end up being 400..

Do Thrifty rentals get returned to Dollar?

Sandra Callahan | Sep 26, 2019
Will Nielsen | Sep 26, 2019

Yes

Do you pick up at airpirt

Raylin Dearen | Sep 26, 2017
Tammy Terror | Sep 26, 2017

Yes. There's a whole section for rental cars. Its great!!

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