Greater Cincinnati Water Works

Category: Water utility company

Address: 4747 Spring Grove Ave, Cincinnati, OH 45232, USA

Phone: +15135917700

Opening hours

Sunday: Closed

Monday: 7:30AM–5:30PM

Tuesday: 7:30AM–5:30PM

Wednesday: 7:30AM–5:30PM

Thursday: 7:30AM–5:30PM

Friday: 7:30AM–5:30PM

Saturday: Closed

Reviews

zh Zh

Sep 16, 2022

If there is 0 star, I would like to rate it 0. Never helpful, charging expensive. They won't disconnect the water for who uses the water even the users owe thousands of dollars.Then if the actual users don't pay for the bill, they charge the owners of properties!! That is crazy!!!!!!!!

Bill Diesbach

Sep 12, 2022

I received a call from you saying my service would be interupted. When I tried to call you, all I got was recordings, NO CUSTOMER SERVICE. I don't even have your waterworks service. I don't live in Cincinnati. Someone is trying to scam me using your phone number. Thought you should know.

LARS

Aug 5, 2022

Training drivers to go 75 mph on Kellogg you better be careful when you're passing my dump truck

Savika Rai

Jul 22, 2022

My house is in renovation still and they keep sending me the bill. Which I don’t even use single drop of water I been calling them about I don’t live in that house also I don’t use water but still not even get help. Very horrible ripping off people

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Questions & Answers

Our water tastes awful right now. Is just us or is it everybody?

elroy denton | Sep 25, 2017
Michael Bardetti | Sep 25, 2019

In North College Hill its tasting very bad too

This is BS! $500 quarterly bill sent out, and less than 2 weeks later $300 monthly bill , with less than a month to pay it all off for a single income family with a baby. u idiots are shutting it off tomorrow, nevermind my daughter's life saving meds

JASON & BELLA REIGN MILES | Sep 25, 2018
Kewtre Lewis | Sep 25, 2018

You should be able to work out some kind of payment plan.

is monthly billing true

matthew mincey | Sep 25, 2018
Martha Lee | Sep 25, 2018

When do i get a bill?

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do you suppy the water to the city of norwood ohio, an do you do the turn offs of service in norwood ohio

charles jones | Sep 24, 2020
Christopher | Sep 24, 2020

Norwood supplies it own water and is NOT serviced by Cincinnati Water Works. They do wholesale water to Norwood when they need it.

Why is my water bill so high in a small home in Cincinnati??

Heidi Daniels | Sep 25, 2019
Trigger Warning | Sep 25, 2019

Check for leaks near meter or pipes in home. Running toilet can cause high bills especially if they run all night everyday. The worst scenerio I seen is a leak underground from street valve to home.

Why has our water at 6119 Kingoak Drive been muddy in appearance during the last two days?

art schneider | Sep 25, 2018
Schwag Knight | Sep 25, 2019

I live right down the street

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Will he make Cincinnati water works great again ?.

Gregory Ward | Sep 25, 2018
Anthony Williams | Sep 25, 2018

He can make anything great that the democrats have ruined

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The water at my house 2402 Central Parkway is not working my neighbors don't have water either I was wondering what was going on if there was a water main break or something

Paradise Butterfly | Sep 25, 2018
D.Y. H.W. | Sep 25, 2018

There are water main breaks all over the city. Check their website. You can usually check to see what locations are affected. You can call BUT hold times are high this week, due to street and residential pipes bursting .

Backflow test sheets

John Curtis | Sep 25, 2017
John Curtis | Sep 24, 2021

You can pick them up at the water district or down load on line

Why is my water off at 1808Larchwood pl 45237

LaVern Gentry | Sep 25, 2017
diverdowndave1 | Sep 25, 2018

probably cause you did not pay your bill

If my service was cut off and you guys are close how di I got my service back

Erpanos Andreas | Feb 26, 2022
Steve Predmore | Feb 26, 2022

Most likely the water was not turned off today. Due to the cold weather perhaps your pipes could have frozen. For more information call 591-7700 and talk to the emergency dispatcher.

WHEN WILL REPAIRS BEGIN & END @ TAFT& MEYERFELD???? THAT LARGE MANHOLE PLATE & ONE CONE HAVE BEEN HERE FOR MONTHS!!!!!! NO ONE HAS DONE $#!T!!

Mei Corcoran-Martin | Sep 24, 2020
Alvin Murray | Sep 24, 2020

Don't know because that's not my area

Is our drinking water chlorinated?

Sherry Armstrong | Sep 25, 2019
Marley Davis | Sep 25, 2019

Yes it is. https://www.cincinnati-oh.gov/water/water-quality-and-treatment/water-treatment/ This link will explain the entire filtration process water works uses.

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Is anyone else experiencing water that's white or cloudy looking when it comes out of the faucet. It takes about 2 or 3 minutes for it to look somewhat normal in a glass.

Sasha Jones | Sep 25, 2019
Starr D | Sep 25, 2019

It's more than likely air bubbles. To alleviate you can go to the highest level of your home that has running water and let it run for a few minutes at a thin stream. This usually gets the air out of your line.

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Why is our sewage bill so high and exactly how do you "estimate" these charges. Estimations can be way off and I believe you are charging people inaccurately and unfairly!

Jane Davis | Sep 25, 2019
Trigger Warning | Sep 25, 2019

I agree but Im just a field service rep. I always said how can they determine how much water I dispose of if most of it doesnt go down the drain. From watering my plan to washing my car. That doesn't go down a drain.

Can i get my water turned on due to health

Dustin Wohlfrom | Sep 25, 2019
Starr D | Sep 25, 2019

Simple answer is no. But call 591-7700 tomorrow and let them go over your account with you

I have a humidifier, I goto clean it and it has(looks like calcium) build up all around the heating element, and some kind of build up around the other parts........should I be concerned for my child and the ppl of Mt. Aubron

Delores Graziani | Sep 25, 2019
John Waters | Sep 25, 2019

This is normal as city water has a degree of "hardness", due to natural minerals in the water. I think if you review your humidifier owners manual it will recommend using distilled water for best results. My son uses a humidifier and we keep a stock of .99/gal steam distilled water jugs from Walgreens on hand.

Why are water pressures high in some communities and low in others, what specific criteria do they base these differing on,

clinton savage | Sep 25, 2018
John Waters | Sep 25, 2018

Most of the system is "gravity fed" so hilltops have low pressure and valleys have high pressure.

How do you began services? I’m moving into a house this Friday and this will be my first time paying for water

patienz phillips | Sep 25, 2018
Michael Gaston | Sep 25, 2018

Go to 4747 Spring Grove Avenue with proof of home ownership (mortgage, rental agreement). Show paperwork to a Customer Services Representative, who will verify the information. There may be a previous charge from the last resident. After that, a work order should go to a Field Services Representative to turn your water on. It may be on when you get back. Make sure ALL faucets are off before you leave.

Why is my bill higher than usually iam on fixed income my bill higher by month than every three months no leaks no toilet running

Henrietta Diggs | Sep 25, 2018
Patrice Dawson | Sep 25, 2018

Check out a couple things, your consumption, and the amount of days in your bill period. This last bill cycle on average, customers experienced about 34 days this time around. The more days, usually consumption will increase as well. If you are unsure of what to look at then call 591-7700

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Is a deposit required for new service?

Carla Holloway | Sep 25, 2018
Michael Gaston | Sep 25, 2018

No. Call 591-7700, or go to 4747 Spring Grove Avenue to get accurate information.

Trying to find out if my mom's trash p/u is included in GCWW bill? Forest park oh..

Theresa Fields | Sep 25, 2018
Nadia Hawkins | Sep 25, 2018

I live in Forest Park and yes the trash is included in the water bill.

No water at 206 w church st mason,Ohio. Is there a water line break?

Steve Migut | Sep 25, 2018
M H12 | Sep 24, 2021

Mason, OH is not part of Greater Cincinnati Waterworks

Will my sewer bill be added monthly or every 3 months. Whem does monthly take affect.2112 Yoast

Ticia Higgins | Sep 25, 2018
D.Y. H.W. | Sep 25, 2018

They break down MONTHLY charges (stats on what you use, in regards to sewer and water) online and in your statement by mail... But you will be billed every 3 months.

Brown water in Anderson area??

Bryan Pretot | Sep 25, 2017
Leah Becker | Sep 24, 2020

White deposit on dishes In dish washer

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