NYS Department of State Division of Licensing Services

Category: License bureau

Address: 333 E Washington St, Syracuse, NY 13202, USA

Phone: +15184744429

Reviews

Right Way Office

Aug 18, 2022

ZERO STARS!! I've never experienced such horrible customer service. There actually is NO customer service. You call the phone number and a recording comes on that says they're too busy to answer the phone. They suggest you email them so I did, 3x but they never answer. They took our money and did not do their job!! How is it possible they are able to operate like this? Their job is literally to ensure that other people have a license so they can operate in their jobs. Something needs to change. This office needs a major reorg!

Tim Bottoni

Jan 20, 2022

Incredible lack of customer support. Cannot reach an operator - recording says all are too busy and hangs up. I have to send an email to reset password? This is ridiculous. The person responsible for this system needs to be replaced. Ive sent a note to our NYS assembly person to ask how we can be paying for a system and people who appear to be ineffective in managing what should be a very simple system

brendan schmall

Oct 5, 2021

This is ridiculous. How are they allowed to get away with the worst customer service ever???

Kim Johnson

Feb 11, 2021

Why doesn't anyone ever answer..and why do they not know what's going on

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Questions & Answers

I want to open an LLC. How do I get the new FEIN #?

Eg Joseph | Sep 24, 2021
Jayna | Sep 24, 2021

Your accountant should be able to help you with that.

I lost my cosmetic license, what should I do to obtain it?

To Le | Sep 24, 2020
Jayna | Sep 24, 2021

I would like the answer to that too!

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