Belhurst Castle and Winery

Category: Hotel in Geneva, New York

Address: 4069 W Lake Rd, Geneva, NY 14456, USA

Phone: +13157810201

Reviews

Megan Betz

Sep 12, 2022

My friends and I decided to visit the winery for a bachelorette trip. There were 7 of us and we entered the wine tasting room around 2:30pm on a Saturday. There were no other tastings going on and we were directed to go to the empty bar with one tasting bartender. I was not able to drink because I’m pregnant and another girl in our group was also not drinking. We were told we had to stand behind our group and could not interact with our friends because we weren’t drinking and because we took up too much space. If there were other groups coming in for the tasting, I would have happily moved to give them my spot, however that was not the case and the entire place was empty. After asking for a wine glass so we could pour some water into it, we were ignored. We decided to go to the restaurant/bar right next door to get mocktails to bring over to the tasting so we could feel a part of everything and alas, the rude tasting bartender asked us to LEAVE because they had different licensing. I advised her they were non-alcoholic mocktails (as once again we were not able to drink) and she gave us a snark face and told us she would get in trouble for us bringing in our NON-ALCOHOLIC drinks from the same premise. This place is not friendly unless you’re able to drink apparently. Will not be back. On the other hand, the bartenders at the restaurant bar were very friendly and accommodating. Thankfully we did not spend any more money at the tasting room because obviously we were unwanted there.

Christopher Urban

Sep 8, 2022

Had a great dinner. Everything was wonderful.

Lillian Delello

Sep 7, 2022

This place needs new management!!!!!!

Emily Thomas

Sep 6, 2022

I had my bridal shower here on 9/4/22. The staff was less than helpful when it came to simple things like helping us open the doors with our hands full even after asking them to help us. The food that was done came out great however multiple of my 20 guests had to send their food back due to being raw and cold. They claimed it was because we delayed what time we were eating, although this was never discussed ahead of time. I love this place for dinner and date night but was HIGHLY disappointed with the service and attitude of the staff overall especially with a larger group. I honestly feel bad for the people who have their wedding here because I would be very upset with that sort of service at my wedding.

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Questions & Answers

Can I come for a day to tour and eat?

debbie conrad | Sep 25, 2018
George Arnold | Sep 25, 2018

Absolutely, that's what we did. The place is beautiful. The little town was great.

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Can i make lunch reservations for a group?

Blondel Jones Grant | Aug 25, 2022
Jeff Jones | Aug 25, 2022

Best to call,also depends on which restaurant. They have 2 .

do you sell grapes by the case? If so how much?

gordon sylvia | Jan 27, 2022
Michael Said | Jan 27, 2022

I don't think they do.

What time is breakfast served on Saturday morning?

Bruce Burkhard | Sep 24, 2021
Andy Ott | Sep 24, 2021

Before lunch

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Are there any local fishing guides?

William Castaldo | Sep 24, 2021
Belhurst Castle and Winery | Sep 24, 2021

We recommend Roy's Boys Fishing Charters at Roy's Marina!

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best time to go and do they close at a certain month??

kassim awand | Sep 24, 2020
Belhurst Castle and Winery | Sep 24, 2020

Hello! We are open year round. We're on the tail end of our in-season - and it's a great time in the Finger Lakes. Beautiful weather! The Fall months are very popular for visitors as well because of the foliage on Seneca Lake. We look forward to seeing you soon!

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Is the environment equally friendly to all ethnicities? Genuine question, just asking because of the area and nature of venue... The style of response or lack thereof will reflect such.

John Doe | Sep 24, 2020
Jeffery Grant | Sep 24, 2020

Why are you asking? I saw people of various races, ethnic groups and sexual orientation all having a great time enjoying beautiful scenery, gardens and furnishings, by one of the most beautiful fingerlakes. This is upstate NY and we have no time for the foolishness you are implying. We still stop when someone needs help, reach out a hand if needed, still hold doors for people, smile, wave hello and appreciate great service.

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What time does winery open?

Carolyn Holland | Sep 25, 2019
William Edwards | Sep 25, 2019

(10am - 8pm) for the tasting room. The receptionist is there 24/7, as it is also a hotel.

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Do your gift certificates expire? I only see an issue date & no indications of time frame for use.

Sorah Devlin | Sep 25, 2019
Belhurst Castle and Winery | Sep 25, 2019

Our gift certificates never expire!

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I’ve heard of a train ride that takes you there. Does anyone know of this?

Patti Lyon | Sep 25, 2019
Syed Siraj | Sep 25, 2019

Yup...its just a ride of a golf cart which takes u from the entrance to the castle.not a train ride.

Is the hotel handicap accessible?

Crystal Paynter | Sep 25, 2018
Belhurst Castle and Winery | Sep 25, 2018

Hi Crystal, Our Vinifera Inn is handicap accessible and has an elevator. Our historic Chambers in the Castle is not handicap accessible, it requires flights of stairs to the historic rooms. White Springs Manor which is located two miles west of Belhurst is handicap accessible on the first floor. Both of our restaurants, winery and gift shop an spa and salon are all handicap accessible!

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Is there an elevator?

Pete | Sep 25, 2018
Tiffany J | Sep 25, 2018

There is an elevator in the hotel. The castle side does not have an elevator.

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Can i just go for a message and not a stay?

Allyson Adam-Anderson, Associate Real Estate Broker | Sep 25, 2018
Lindsey Bullaro | Sep 25, 2018

Yes you can

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Are they open now

Teresa Maynard | Sep 25, 2018
Joe Leone | Sep 25, 2018

Depends. When are you reading this? I don't think this Q&A works the way you think it does.

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What is the cost of a room at Belhurst Castle for one night?

Ida GRassnick | Sep 25, 2018
Ken Michnik | Sep 25, 2018

They have at least 4 room rates depending on facility and room style. They vary from $285-600

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Are you open for lunch today?

Bob Mitros | Sep 25, 2018
Lisa Dewilde-Tyler | Sep 25, 2018

Only brunch and dinner served today

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