Address: 867 NYS, NY-13, Cortland, NY 13045, USA
Phone: +16077531555
Sunday: Closed
Monday: 9AM–7PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–1PM
Saturday: Closed
Sarah Toner
Online account had an unexplained charge not listed on any statement. Tried calling the office a dozen times over the course of a week and left multiple messages with no response. I called the main customer assistance line and was told the location is closed, so why doesn't the phone system say that?
Chris F
Dentist this last visit was amazing. The asst that helped was also very friendly. but prior dentist really messed my teeth up and made excuses about it.
Alyssa Sovocool
This location has been terrible for me from the start, but it was easy to get appointments for cleanings the past few years, so I put up with it. I dealt with incorrect insurance billing, then had to call them repeatedly for my refund, generally rude receptionists who were not helpful at all throughout their billing mistakes, the list goes on. I had a cleaning scheduled 6 months ago for today. They emailed me Sunday that it had been cancelled. I can’t get into another dentist for a cleaning for months. I see other reviews that say the location has been just plain closed, so why did I just get this notification? I will never set foot in an Aspen Dental again, I’ve heard numerous horror stories. Not to even mention the products they always try to sell you during every cleaning! I guess the positive out of all of this is that I finally found another dentist that isn’t run by a money-hungry corporation. Stay far away from Aspen if you can.
Golnaz Ausef
They are charging me extra . Not happy. Talked to my insurance . They told me they are charging me extra
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I can't say what insurance Aspen accepts, I think they might take excellus, but you should contact them yourself to verify.
Hi Patty, I'm sorry for any trouble you were having! Please call the scheduling team at 1-800-AspenDental. They would be happy to help you. - Emily, ADMI
Hi Katelynn, Aspen Dental practices do not work with state-funded programs, like Medicare or Medicaid, but do have many solutions to help patients get the care they need including special offers and financing. To learn more, please visit https://www.aspendental.com/insurance-financing. - Emily, ADMI
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