Advance Cyclery

John McG

Needed new tires during my Canal trip and they had the perfect hybrid tire. Very helpful.

Galois Deer

I don’t think they test ride bikes after making repairs. Nor do they listen very closely when I am explaining a problem I’m having. I crashed my bike and brought it in for them to fix/replace anything that was broken. They fixed all the obviously broken things, but my shifter was not functioning properly (this issue predated the crash). I thought it was the derailleur needing adjustment, so i was a bit annoyed that they didn’t adjust it for me, but eventually I got around to trying to adjust it myself; I couldn’t get it right, so brought it to them saying as much, but they determined the shifter was broken (again, I had the issue before the crash, why didn’t they catch this when fixing everything then?). They replaced the shifter and I got my bike back, but the derailleur was still scraping on every gear setting! Not only that, I’m now realizing part of the issue is that my bottom bracket is incredibly loose and the chain rings are visibly warped! I’m not an experienced mechanic, so I’m slow to recognize these problems, but this is their job! How did they miss such obvious problems??? Again and again I’ve come in with a problem, payed hundreds of dollars, and then left still having problems! And that’s not to mention my bike being in their shop for months on end and not being given an update, then calling and asking about the progress and was told they’d call me back with an update, and then not calling me back. Will never go back, and I am telling all my friends never to go there either.

Scott Evans

Knowledgeable and very helpful!

J Cart

Took my bike. Took my kid's bike(2) and an E-bike(wife) for repairs and simple part replacement.. Only spent $78 in total. Wow. And they custom bikes like crazzy..