Tractor Supply Co.

Val

Very helpful Assistant Mgr

Cheri Syphrett

Positive shopping experience the majority of the time with friendly and helpful employees

Bill Rice

Get my pet food here.same price as walmart only they have it on hand.unlike walmart.

E. “The Army Veteran” J.

Meredith was the name of the lady whom said hello to me upon entry to the store. The line was a little long. So I went to the customer service desk. No one was there so I went back to talk to Meredith. I was there to return an online order of t posts . I had seven total. Meredith refused to accept my return because she was the only person in the store. I had a printed receipt and had started my return online at home upon arrival. Her excuse was she was the only person there and she couldn't leave the store. Meredith told me she'd be happy to 'serve' me but I had to come back in 30 to 45 minutes. I was very upset. I didn't understand two things: one : why couldn't I bring the tposts inside and she put them outside later when the other person came back. Second, no customers were in the store the gate wasn't far: why couldn't she just open the gate and let me help her put the tposts back to speed up the process. To add to the refusal she laid down on me : I had my son and spouse in the car waiting on me . When I returned to the car , I told them what happened. I was infuriated. I honestly could not believe this lady did this to me. I went back in and asked Meredith who the manager was and she mentioned a man by the name of Brad. When I got back to the car a 2nd time, I saw Meredith leave the store to grab a cart from a Caucasian woman and smiled and waived. I believe two things happened here: one she subconsciously thought it was OK to refuse my return because I am not the typical color of person she likes dealing with (my other Hispanic friend told me a story about her stalking her boyfriend in the store). Or second, she thinks she has the right to pick and choose whom she can treat with respect and/or disrespect. Additionally, I want to add that the young woman who helped me when I came back was extremely helpful and took my return back inside on a flatcart. Thank you nice girl. I will be writing a letter to corporate about this incident. No one deserves service like this from Meredith.