Victory Chrysler Dodge Jeep Ram

J Wyatt

This dealership is the go to place from the time u walk in the door greeting with the receptionist to sitting down with the sales person rodney Dillard did a wonderful job of explaining and guiding me through the whole process of finding the right vehicle for me I also would like to thank Ted and Daniel from the financial department very nice gentlemen

Mary Devosha

***UPDATE*** After reviewing paperwork on file at the dealership, my tire is being replaced. Thank you for finally listening my concerns and going back to investigate the validity of my complaint with the tire. I moved my review from one star to four only because I should not have had to get into a horrible argument with Brandon and his dismissal of the safety of the tire. It should never escalated to the point of going to upper management either. I don’t like raising my voice to people in a hateful manner and a customer should never feel like they are not being heard. Especially when the safety of you and other drivers on the road are at steak.*** The service dept is absolutely horrible. I purchased a vehicle in April. During purchase I informed them the Journey had a tire issue when test driving the vehicle. Steering wheel vibration and it sounded like a tire out of balance. It’s been back to the dealership twice and the just rebalanced the tires. Even stated on the “ We promise sheet” when doing paperwork. Today I go in for my oil change and tire rotation and BAM! Flat spot in the center of the tire. Broken belt that’s been ignored! Brandon argues with me that it’s my responsibility and said it’s safe to go to Arkansas since I’ve driven 10k on it. Now they expect for me to pay for tires that I’ve complained about since day one! $500 I got socked into paying for the Certified Pre-Owned Inspection. I’ve bought four vehicles here and the service here is not what it used to be. They even have a slide on the TV saying the win a contest for “First-time Repair”. Obviously this ongoing issue was overlooked 3 times. I’m done with this dealership! They treat women like they are not mechanically inclined.

Roma Barlow

They had my car for a week . And didn't explain what was wrong or done to my car. I had to ask and didn't really get much of an answer. But my car seems to run fine now.

Tim Woodruff

Randy Hughes is a great salesman to work with. I have bought 3 trucks through him and he always works hard to get you the best deal out there.