Wood Nissan Lee's Summit

Category: Nissan dealer

Address: 1025 SE Oldham Pkwy, Lee's Summit, MO 64081, USA

Phone: +18162721895

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Brittany Nagel

Sep 24, 2022

Bought a maxima from an outside source that ended up having a ton of problems needed to be towed. Called Wood Nissan and from the very start of the process was extremely nice and helpful. Got us fixed up and made an unfortunate situation bearable. Dealt with Jack directly and his customer service is above and beyond! Highly recommend.

Gab Seliva

Sep 24, 2022

Jeff was great! Very professional and informational! Gave whole tour and guide of the cars I was interested in!

jon reeves

Sep 24, 2022

Buyer be warned! Nissans with CVT transmissions have a terrible track record. Do yourself a favor and google it. Save yourself the money and trouble. They say they cant fix without getting a check engine light and this issue wont prompt it. Imagine trying to turn left across traffic at a light, push the gas, car wont go... sounds safe right? Stay away from CVT vehicles. Hopefully this will help someone get a safer vehicle and avoid the mess im in.

Rick Stewart sr

Sep 24, 2022

Jack was very polite and professional. Got in and got out

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Questions & Answers

Why are the new owners forcing their customers to pay for their overpriced maintenance in order to keep previously paid for service packages? I paid $500 extra for 3 years of oil changes that are now void if I dont pay tou for maintenance.

Ez Jc | Sep 24, 2020
Wood Nissan Lee's Summit | Sep 3, 2022

Hello, Ez! Prestige Nissan had formerly offered 3yrs of complimentary oil changes as long as you do your other maintenance as specified in your owner's manual at the corresponding time and miles with the dealership. Wood Nissan has continued that offer witht the same stipulations for all former Prestige customers. If you paid $500 for oil changes, it sounds like you bought a prepaid maintenance agreement, and that would also continue to be offered-regardless of other services listed- its a paid agreement between you and the manufacturer.

Why is there an employee at the Lee's summit location in the service department that is nothing but a rude, argumentative, bitter guy answering the phone to help customers? I was yelled at and told things one shouldn't say as an employee

Ez Jc | Sep 24, 2020
Wood Nissan Lee's Summit | Sep 3, 2022

Ez, We'd like to address this concern further, but need some additional info. Please reach out to Owner Loyalty Manager, Nicole Ritter, at 816-600-4000. We look forward to assisting you with this issue!

Do you have the same staff in the service department and do you honor the fenton free oil change for life promotion?

Deb Hough | Sep 25, 2019
Wood Nissan Lee's Summit | Sep 3, 2022

Hi Deb, This locaton has been trhough a number of transistions in ownership over the past few years and thankfully, many of our service team members have stayed together through the years. However, this location has not been Fenton-owned since 2019, and consequently, does not honor the Fenton Oil Changes for Life promotion. If you purchased during the Prestige ownership from February of 2019 to August of 2021, Wood Nissan is still honoring their 3yrs of complimentary oil changes with the understanding that all maintenance as specified in your owners manual has to be completed with the dealership at the corresponding time and miles.

What are the Covid safety practices like here?

Anonymous | Sep 24, 2022
Jerry Rosario | Sep 24, 2021

Masks are required to enter and all employees wear masks.

Does this location honor NissanOnetoOneRewards?

Shiloh Shahan | Sep 25, 2019
Wood Nissan Lee's Summit | Sep 25, 2019

Hi Shiloh, our dealership does participate in Nissan One To One Rewards! However, just to clarify- those points are dealer-funded, so you have to use them at the dealer you were rewarded by. We hope this helps!

Do you do detailing for used cars purchased somewhere else?

David Huff | Sep 25, 2019
Wood Nissan Lee's Summit | Sep 25, 2019

Hi, David! We do detailing through our service department. If you would like to arrange a time to have you vehicle detailed, please reach out to one of our service advisors at 816-600-4000 anytime to schedule! Thank you for your interest!

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Is ls neisan going out of business

Sharon Morris | Sep 25, 2019
Wood Nissan Lee's Summit | Sep 25, 2019

Hello, Sharon! Fenton Nissan was sold to Prestige Nissan back in February. Nissan as a manufacturer is not going out of business. We hope this clarifies your question!

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Looks like not many cars are going out of business or changing ownership.

Jim Holden | Sep 25, 2019
Wood Nissan Lee's Summit | Sep 25, 2019

Hello, Jim! You are correct! Fenton Motors sold this dealership to Prestige Nissan back in February. Now that this store is under new ownership, it is well stocked with a great variety of Nissan's diverse model lineup. We hope to see you at the dealership soon to check them all out!

I went in for an oil change service but the mechanic did not tighten the bolt underneath the oil filter and when I got home all of the oil had spilled into my garage.

amrit mann | Sep 25, 2018
Wood Nissan Lee's Summit | Sep 25, 2018

Hey Amrit, since we are a busy service center, we admit sometimes accidents happen, but this is not something in line with our day-to day processes. Have you reached out to Tim Jones, our Service Manager, regarding this concern so we can have the opportunity to make this right?

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What is fenton family plan?

Jennifer Fust | Sep 25, 2018
Jennifer Fust | Sep 25, 2018

Thank you very much!

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