Rainstorm Car Wash

Satya Asundi

I had really good service from Rainstorm car wash when I was in Bloomington, Illinois. But I left from Bloomington in the month of March and I’m still getting charged till date. When I call them they will inform that their manager will give me a call back and it never happened worst management. Worst finance maintenance.

Landreth Kevin

I had good experience. Car wash is good.

Rojanala 6633

Have been a customer since inception of the east empire branch. Always there will be some of the other issue but just it's near to my home and will be easy for drive-in and out for wife,, have been continuing there. Last before week, while I drive through the wash, my Range Rover behind bumper popped out. Reported to the in charge guy, went through the complaint process with pictures. The incharge guy mentioned the management will get back on this. After multiple follow ups calling into the office & via emails, Amy - the manager informed via mail to come in. Again there were multiple follows for the day & time, eventually Amy mentioned that her assistant manager will look into the car to decide the final call how Rainstorm management will handle the damage. After I came into the premises, the assistant manager is none other the incharge guy who helped with complaint process He mentioned that they can take care of the damage as it happened at the blower section which doesn't cover as per Rainstorm policy. When I asked, how would the bus.per pop's out due to blower which didn't happen these many years nor when I drive on highways, he has no answer. I tried to explain that the culprit is washer and requested him to show video but he was reluctant.

Bill Fallat

Payed $20 for the car wash, attendant didn’t use the hand brush on the front or back of the jeep,( don’t know if they do that anymore but they used to ). After we got home put the jeep into the garage and it didn’t look like it was washed.! $20 down the drain!