Walgreens

Mike Newton

I had a simple question regarding whether they had something in stock, i ran Aaron in circles 3 times trying to get to a live person but couldn't get out of the hamster wheel. I'll take my business elsewhere.

Kerry ******

Super unprofessional pharmacy. I called to see how much my prescription was and they told me it wouldn't be ready until Friday. Then on Saturday they told me the prescription didn't come in until Friday, which was a lie. I verified they …

Sara W. Fowler

I had photos printed and they were done quickly and looked great.

Adam Tyler Owen

We moved (locally) from Canton to Jasper about 3 years ago. My wife has been telling me how horribly rude they were at the Jasper location compared to all of the other locations we have used (2 or 3 on a regular basis). I experienced that this evening first hand. First of all, they have two lanes (first come first serve) and I pulled up to the second lane because someone was in the first. Now, I will say, there were others in the first lane but if you have ever been to a Walgreens you will know that it is posted that both lanes are open. Anyway, after helping the current customer, she proceeded to help the next car in that first lane and had me wait. Not pleased, I pressed the help button and she came on and said “I’ll be with you in a moment” and put me back on hold. After 5 mins or so and she finally finished with that customer, she then asked if she could help me. I tried to expressed my frustration, but was stopped short with her talking over me. At this point if she had even been remotely nice and maybe offered up some sort of explanation, I would have probably been on my way. Didn’t happen. I ended up asking for her boss (Nelly) which was no help and very rude herself. Didn’t even make eye contact with me. I asked for the original employees name so I could place it on my upcoming google review and she refused to give it to me. I finished up, pulled around, went in the store and asked the very nice cashier for the manager and she called manager Casey to the front. (I feel bad that I didn’t get the nice cashiers name to give her praise) I explained the entire situation to Casey and she basically said she didn’t see that her employees did anything wrong. I told her I was appalled that nobody could see any problem here. The sweet lady at the register then apologized for what I had to go through and also offered up the store managers name and said I could contact him the following day. If only the other employees would have been more concerned about listening to a valuable customer and even showed a bit of compassion then maybe I would go back. I have been a Walgreens customer for 20 plus years and have a family of 5. Well sure, maybe my original concern wasn’t that big a deal... maybe I should have just let it go... or maybe... just maybe they could have listened to my issue and showed just a tiny bit of “we give a shit”. Btw, I have never ever complained to a Walgreens prior to my moving to Jasper. I’ll have to say I wasn’t shocked when I saw their 3.5 star rating. Nor was I shocked when I realized they forgot one of my prescriptions. 🙄