Address: 1781 Palm Beach Lakes Blvd Ste W225, West Palm Beach, FL 33401, USA
Phone: +15616879503
Sunday: 11AM–7PM
Monday: 11AM–8PM
Tuesday: 11AM–8PM
Wednesday: 11AM–8PM
Thursday: 11AM–8PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Richard Lingman
Went in with my custom picture pendant of my mom to find a chain to go with it. one thing lead to another and one of the sales people dropped my pendant and damaged it. She didn't even ask to handle it, she just picked it up like she owned it, took it off of the protection pad and dropped it while erratically pulling out chains to try to sell me. what's worse is she didn't even apologize for dropping it. The picture pendant was brand new, 14K gold, VVS diamond and it cost me $2000 and they handled it like it was some cheap piece you buy on the corner in time square for $10. It's just very unprofessional, if that was one of their pieces that I dropped and damaged, i would have had to pay for it. its just a very unfortunate experience.
Gwendolen Moore
Ok, so my experience with this store is quite lengthy. My first experience was due to Kay's not having what I needed. My first encounter was with a veryyyy high spirited young lady named Bella! Bella Bella Bella! She was by far the best jewelry consultant on this side of the Mason Dixie Line 🤣🤣🤣. Due to her and her professionalism, knowledge and ambition to please the/her customer, I have purchased numerous items as well as upgraded/dressed up my wedding ring during one of the diamond shows. And to be honest ALL because of Bella. I was at the mall recently and went into the store to inquire about a chain repair. After conversing with Tyra regarding my options to resolve the issue, she stated she couldn't find the warranty information in the system, which was very odd because the Jared store in Palm Beach Gardens pulled it up immediately. She proceeded to say, THAT'S WHY BELLA GOT FIRED, because of things like that! I had a long conversation with her regarding respect and unprofessionalism from that side of the counter and what it looks like from the customer's perspective. Some how she miraculously found the warranty in the system. I'm not sure what her angle was but I hope and pray that she didn't TARNISH Bella's name after that day. Well needless to say I will NEVER shop there again. I'm reallyyyy big on customer service and Tyra ruined it for me at this store! I'm not sure what happened to Bella and frankly it's none of my business, nor do I care because she was ALWAYS phenomenal and extremely professional and ALWAYS displayed fanatical customer service. AND FURTHER MOST OF THE POSITIVE COMMENTS/REVIEWS REFERENCE HER!!
Zacky G
of course you can so sad that of dementia the Most common type of an hour or so you
Scott Sternberg
Service is always helpful.
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Yes, Jared offers free jewelry box consultations. They offer ideas for refurbishing or reimagining your jewelry into something new.
Yes, Jared will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased
Jared can usually complete a ring sizing the same day, often within the hour.
No, most Jared locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.
Yes, every Jared has a design and service center on-site with expertly trained jewelers that can examine and replace the batteries in most watches. You can bring watches for battery replacement to Jared regardless of where they were purchased.
Yes, Jared can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.
Yes, Jared offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Jared regardless of where they were purchased. From refresh to full refurbish, we can cover all your service needs with our bundled ring repair plans.
Yes, Jared can professionally clean jewelry for free.
Yes, Jared has a Custom Design Studio in every store which offers full custom jewelry design. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Jared’s Custom Design Studio can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.
Yes, trade-ins for natural-to-natural diamond jewelry purchased at Jared are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Merchandise purchased at other stores allowed as trade-ins at most Jared locations. Please see jewelry specialist for more details.
Yes, Jared offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Jared also offers watch battery replacement and repair. You can bring jewelry for repair to Jared regardless of where it was purchased.
Yes, Jared can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Jared also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.
Yes, Jared can inspect your jewelry and test your diamonds for free.
Yes, every Jared has a design and service center on-site with expertly trained jewelers that can examine and repair most watches. Jared’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Jared regardless of where they were purchased.
Yes, Jared can engrave most jewelry with state-of-the-art engraving machines. Most jewelry engraving services can be completed the same day. You can bring jewelry to be engraved at Jared regardless of where it was purchased.
Yes, Jared can appraise jewelry regardless of where it was purchased. Jared holds appraisal events in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Jared’s website.
11am
You need to call them. I have never had a problem.
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