Address: 3999 Via Lucero, Santa Barbara, CA 93110, USA
Phone: +18054657375
Sunday: Closed
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 10AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: 9AM–6PM
Susan Woodfield
Clay the manager was the worse.
Jill McLane
I have lived @ Hope Ranch Collection for 15 years. It is a great place to live. I have no idea what the last reviewer was talking about. The property manager Clay is a great manager. He’s professional & personable. I am a single woman & have not had ANY issues with either the manager or my fellow tenets. The property is close to shopping, the freeway & in a great neighborhood!
Victoria Goertz
Please dont live here. As a young woman who lived in the apartments, I consistently felt very uncomfortable by the "property manager" Clay's actions. He would accost me and my other female roommate in the middle of the parking lot, which happened many times, about how I need to have my blinds down at all times and how my "window treatments" were not uniform. He is super creepy. One time we had friends over and He POUNDED on my door claiming that I should not have parked where I did. It was the middle of the night, 8 or 9 PM. There was no forewarning to him visiting ny apartment. I have heard many other horror stories from this place, some worst than mine. My advice is not to live here, our unit had a horrendous pantry moth infestation too. Disgusting. We had to eradicate it ourselves. One time I sent pictures of small bugs in the apartment to Clay, and I am not joking, he said that it was "dust and dirt particles". Pablo the maintenance guy is awesome though and will help you with whatever you need with a smile. Really cool guy. He needs a raise! Thanks Pablo 😊 I hope Clay can work on his reactions and the way he interacts with people, especially women. There's lots of material online on learning how not to be a rude, creepy weirdo.
mia walberg
This company is unprofessional and the leasing office employees are incredibly rude. They tried to claim they wouldn't rent to me because I have one pet and an ESA. By law, an ESA does not count as a pet on a rental agreement and it is illegal to deny someone rental housing because of a service animal. When the leasing office person (Clay), heard I had a dog and an ESA, he continually interrupted me and then hung up on me. Shocked anyone would employ that type of person in a position in which he has to interact with people.
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We offer a variety of virtual and contactless tour options so you can find your new home at your own pace and on your own schedule. 360-degree online tours can be found by clicking the “Floor Plans & Pricing” tab on our website. You can make an appointment for a virtual tour on Zoom, FaceTime or Google Meet, or book a self-guided tour to see the apartment in person.
To start the leasing process and ensure your application is complete, you may be required to present (1) A valid driver's license or government-issued ID for each applicant (2) Proof of income document such as a current bank statement, W-2 form, or pay stubs (3) Payment for application and administrative fees, as well as applicable security deposit fees to secure your apartment. Additional information can be found on the Leasing Info page our website.
Yes. Proof of renters insurance must be provided to your leasing agent prior to your move-in date. For specific information, including required coverage amounts for your community, contact a leasing agent.
You must be at least 18 years of age to rent an apartment. Any occupants over the age of 18 are required to be pre-screened and added to the lease agreement, regardless of whether they will be paying rent.
The Leasing Info page on our website provides details on our pet policies, including the number of pets allowed, pet security deposits, restricted breeds, and any additional monthly fees.
If you’re not 100% satisfied with your new home, we’ll help you transfer to a comparable home within the same community, or you can choose to break your lease penalty-free within the first 30 days of move-in. Some restrictions may apply.
Select Essex communities offer homes that may be considered rent controlled. Availability and leasing terms are subject to change at any time. Essex also offers below-market rent (“BMR”) programs at select communities. While this is not a rental assistance program, BMR units may be available to residents who qualify based on their annual household income and the number of individuals living in their household. To determine if the community you are interested in offers BMR options, please contact the leasing office for more information.
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