Address: 8888 Howard Dr, Miami, FL 33176, USA
Phone: +13052567535
Sunday: 11AM–7PM
Monday: 11AM–8PM
Tuesday: 11AM–8PM
Wednesday: 11AM–8PM
Thursday: 11AM–8PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Samirah Muzaffarr
I had the best experience today with Lucy. I’ve never experienced this kind of customer service at any express!!!!!!She helped me getting pants for work. I told her the type of job I have and didn’t hesitate to recommend or help. I needed some sizes in a certain pants and she went in the back, found them and also brought out more options for me to choose from. Thank you so much Lucy! I look forward to coming to your store more often.
Victoria Huguet
I think this is my favorite Express that I’ve visited so far in South Florida. This store has a great selection of merchandise (especially the sale section in the back.) I was looking for clothes for my internship this summer and everything I found was perfect. The customer service is top tier as well, Kelton was so kind (handsome too) and all the other employees acknowledged us with kindness.
Mikaela Ojeda H.
Express is a store that I don’t go too often however, my brother needed a suit for his prom night, he found a pair of pants at Express at Dadeland that he liked so we thought to go this store at The Falls to finish his outfit. We arrived around 7:45pm to the store, spent a couple minutes browsing as we already knew what we were looking then went to the fitting room. My brother was there for approximately 5 minutes and Erica came to tell us the store was closed with the worse possible attitude. I kindly requested if we could have three more minutes to which she responded “he has been there for over fifteen minutes, I opened the door for him”. And kept being very rude to us. However she was talking to other customers and helping them keep browsing. When asked what her name was she said her name was Stephany but we had heard her name was Erica. I understand she was closing the store but there was absolutely no need for her attitude.
Nicole L
Erika was extremely rude and unprofessional I would like someone to contact me regarding this experience.
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The safety of our customers and associates is our highest priority. We are taking care to keep stores clean and enforce social distancing. Here are some of the actions we are taking: cleaning and sanitizing all stores, training associates on new protocols and best practices, signage and audio reminders about maintaining a proper social distance, safety precautions in our fitting rooms and checkout desks and limiting store capacity to recommended numbers.
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
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