Address: 7901 Bardstown Rd, Louisville, KY 40291, USA
Phone: +15022311191
Sunday: Closed
Monday: 6AM–9PM
Tuesday: 6AM–9PM
Wednesday: 6AM–9PM
Thursday: 6AM–9PM
Friday: 6AM–10PM
Saturday: 6AM–10PM
Abdelazzim, Walaa
Always friendly, service always well organized and fast!! Food is delicious!
Evan Mattingly
Very sad. This was not only the best fast food restaurant but even the best chick-fil-a for years. They recently closed for a couple months for renovations and I am not exaggerating even a little bit when I say since they have reopened this is without a doubt one of the worst restaurants I have ever been to. My wife loves chick-fil-a so she always wants to go (at least once a week) and we have probably been 15 times since they re opened. Today was finally the last straw, mobile ordering was disabled so I had to order in person, the guy that took the order did not want to be there and managed to put about half of the order in incorrectly. This in conjunction with the fact that curbside is still closed, if you order for carry out you can go in and watch someone finish your order and then continue to watch it sit behind the counter for 10+ minutes while you and the others try to attract the attention of one of the workers all gathered in the drive through area. The drive through was expanded to two lanes but today was blocked off down to a single lane again. I am well aware of how petty I must seem in writing this but it is truly amazing to me how a place can go from what I would consider completely flawless to a total embarrassment to a well managed brand just by closing for two months.
audrianna powell
5 stars for amazing customer service! Kristen took our order she had a smile on her face the whole time then Judy who was cleaning the lobby was socializing with everyone and talking to us and she was very friendly and we enjoyed our visit with great service thank you judy and Kristen for being so lovely
Jim
4 piece chicken strip to go today. Got home and it's more like 2 strips and 2 nuggets.... Come on you can do better.
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When you place your order, the associate stays back. They have on a mask and gloves. You bag of food is place on a tray when it is handed out. Great job
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