Big Brand Tire & Service - Bakersfield III

Sixthlaly Cortez

Took my car in for an oil change and they returned my car back with a flat tire. They were no help they would not air the tire and I was told that the “nail the tire had was on the edge of the tire that it was unfixable and I needed a completely new tire”. They did not even bother to let me know prior to removing the nail or when they called to inform that the car was ready for pick up. Horrible service gave them a second chance after the first bad experience with them. They broke the side mirror of our 2019 dodge and blamed us that the mirrors were broken upon arrival. Think twice before leaving your car. Horrible service I was lucky to have noticed the tire if not I would of driven off putting myself and others at risk. After getting my car home and needing to call someone for help.I was able to take the tire to a tire shop who was able to fix it without having to replace the tire they were very surprised when I told them that big brand tires said that it was unfixable. To top it all off I was also told that I needed new brakes and that they only have 2% life my dad being a mechanic checked them and said that the brakes were still good that they lied.

Brenda Marquez

Daniel T helped me from the Big Brand Tire & Service Rosedale location here in Bakersfield and I just want to give him and his team a HUGE shoutout! Daniel was very patient, professional and kind with my vehicle needs and thoroughly explained everything that my vehicle needed work on. I have never felt more comfortable and satisfied with the service! Daniel is an asset to this company as they just got themselves a very loyal customer!!!

Adam Mackall

I’ve gone here for years. Always good prices and good work. Only reason for 4 stars is twice I was quoted a price over the phone the price was higher at checkout. They made it right both times so kudos to them for that. Still highly recommend.

sandi pike

Very good service, small time wait they are so busy but the get to you asap. Nice clean waiting room w/ lots of chairs, clean bathroom. The 3 guys alternate on counter are very knowledgeable and friendly. Mechanic that did work on car fixed problem. So I recommend this Big Brand Tire&Service on Rosedale Hwy, Bakersfield.