onehome

Category: Home health care service

Address: 3351 Executive Way, Miramar, FL 33025, USA

Phone: +18554416900

Opening hours

Sunday: 8:30AM–5PM

Monday: 8:30AM–9PM

Tuesday: 8:30AM–9PM

Wednesday: 8:30AM–9PM

Thursday: 8:30AM–9PM

Friday: 8:30AM–9PM

Saturday: 8:30AM–5PM

Reviews

Ryan McCully

Sep 19, 2022

TLDR:No Job Security, Poor Training, and.no regards for human life above money or 'stock profits '. I did enjoy the job and got much work done. However no paper work or explanation was given. The company did not even ask for the store keys back. Idk what they're doing but it seems illegal..

Karen Alphonse

Sep 6, 2022

Complaint not responded to quickly. Had to make multiple calls to voice dissatisfaction about missed appointments, untimely service and inappropriate care. Caregiver made calls on day of appointment at 800 a.m. to do previously scheduled 900 a.m. immediately. This after two missed appointments. Caregiver had "15 patients" to tend and could not get to "difficult cases." Bed patient hauled into bath for rough shower, over screams. Spotless bathroom left soaking wet and in disarray. There may have been racialized/racist assumptions at play in delivery of care. As Afro-Latino client, found cultural insensitivity high and respectful interactions non-existent. Not what I expected. Neither upscale nor professional. Avoid at all costs if you want quality care.

barbara Spagna

Aug 29, 2022

Worse customer svc ever

Kim Holmes

Aug 25, 2022

A wheeled walker was ordered for my father in July 14th. Today is Aug 25th n still no walker. I call everyday n told that ticket wasn't put in, order overlooked, every excuse n they still can't figure it out. Insurance co has paid for it so they don't mind not delivering. Meanwhile my father has fallen 5 times. This co does not care. Go through someone else n save the struggles!😡😡😡

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Questions & Answers

Why is this company still in business?Why do the insurance companies still allow them as a vendor?I’m baffled!

Ken | Sep 24, 2018
luis zafora | Sep 23, 2020

The company is horrible they suck and what they put me through today l'm getting ready to file a complaint big time

I would like to ask the company if they give out ignorant and incompetent pills daily as your employees come into work to do the worst life threatening job that I’ve ever seen any company aspire to?

Ken | Sep 24, 2019
anthony correggio | Jul 25, 2022

i believe its a per-qualification to work for them. And you have to know how to lie to clients because no one calls back and my everyday needs are not met and know one cares. This company is owned by Humana and they are the only vendor they allow to provide beds oxygen scooters electric wheelchairs and my portable oxygen. over a year now and they do not call back and they dont have a back up vender to insure the wellbeing and safety of those of us who need these things for everyday life. 90 years old cancer, copd and congestive heart failure...i need help

How in the world these folk operate? They are incompetent at best, never get anything right month after month, nobody speaks English and they are rude!

manu707070 | Sep 24, 2018
Dorothea Cullers | Sep 23, 2020

Yes they are very rude and they called me a man all because I don't have a feminine voice. 😑

Read More

Why lie to people? Was sent wrong supplies again, after being told orders would be sent properly. Most of order came 10-2, called was told delivery of missing item would be 10-3, lied to-today is 10-9 & as of 11:46 am rest of items not received..

Sharon Stanford | Sep 24, 2019
anthony correggio | Apr 26, 2022

BEEN WAITING 4 WEEKS FOR PT AFTER EVAUATION. NOW THEY SAID SHE MET HER AT HOME GOALS SO THER ISNT ANY PT. OH LETTALK ABOUT HER SCOOTER THEY TOOK IN FOR REPAIRS A MONTH AGO THAT STILL HASNT BEEN FIXED YET LET TALK THAT THIS COMPANY CANT PROVIDE THE PROPER PORTABLE OXYGEN MACHINE SO THAT SHE CAN GET ON A SCOOTER AND GET OUT OF THE HOUS, SHOPPING FAMILY GATHERINGS, JUST EVERYDAY LIVING...THE MACHINE WITH CONTINOUS OXYGEN ISNT AVAILABLE FROM THEM. WHERE IS SHE TO GO FROM HERE?

How to paid a balance

Peter D'Amico | Sep 24, 2017
Lisa Berlin | Sep 24, 2018

You never will vbe2.m!

My wife was in the hospital last week, she had an infection, they wanted to send her home and have antibiotics administered every 24 hours, we paid the for the and home health care antibiotics, so she had tobut they never showed and will not go the

Rodney Dermid | Sep 23, 2021
Noneofyour Business | Sep 23, 2021

Not sure why the order did not go through. Maybe due to insurance lapsing.However, Call again and request to speak to the supervisor. Explain in detail about the missing order for home health-care antibiotics and let them know the insurance you have. I hope this helps.

Why can't One Homecare Solutions get orders right?? What is it going to take to receive correct items? And extra trips have to be made??. What and why does one have to go through this each and every month??!!

Sharon Stanford | Sep 24, 2018
Sharon Stanford | Sep 24, 2018

One Homecare Solutions has contacted me, confirmed correct items needed monthly. I feel confident that the issue has been resolved and I will get proper items. Thank You One Homecare Team.

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