Elm Crest Senior Living Community

Category: Retirement community

Address: 2104 12th St, Harlan, IA 51537, USA

Phone: +17127555174

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Martha

Apr 26, 2022

Elm Crest looks nice but is not safe. They were negligent in their care. My Mom was there in rehab with a broken leg. Their policy (both the manager and the head of nursing agreed with this policy) allowed them to put my 92 year old Mother on the toilet in the middle of the night and leave her there, even though she was a fall risk. I believe they were understaffed, which was common, and left her alone in the bathroom for a long, long time. She stood up because her leg was hurting, fell down and broke her leg in a new place. This could have easily been prevented with a policy that included patient safety. They refused to admit any wrong doing and it cost her $20,000 and set her recovery back by a year!! One of the most dangerous things was the night nurse that was not a problem solver. She would tell me where she ate dinner but did not communicate important medical information. She did not get ahold of me when my Mom went to the hospital with a broken leg. There are safer places with competent management.

Lisa Bruning

Mar 30, 2020

I just watched your video you made with the residents and want to say ....Way to go!!! I laughed and cried !!! I loved it !!! God bless you all! And stay healthy ❤️ and safe🙏

sK

Jan 15, 2020

Old Folks Home...So has a strange smell, of course. But nice staff!!

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Questions & Answers

would someone be aloud to have a pet?

amber | Sep 24, 2018
Faith Campbell | Sep 24, 2018

No

How do I get requirements for admission to memory care division. Have to send now. Husband gets irritated easily, especially when I'm on the phone. Thank you.

Patricia Ruha | Sep 24, 2018
Faith Campbell | Sep 24, 2018

You need to call the facility and talk to the DON!!!

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