Spectrum Store

Category: Internet service provider

Address: 4311 Norfolk Pkwy Suite 120, West Melbourne, FL 32904, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

William Taylor

Sep 20, 2022

Not a great experience. Long waits. I got a rather surly atendent. And total waste of time . Had to be called in the order. Then once arrived found out they will have to put in. Total waste of time

Andrea's Almond Cake

Sep 15, 2022

The best

Sara Thai

Sep 8, 2022

Had some problems setting up my mom's new phone. I wanted to bring it into the store and have them do it. Only to find out you cannot call the store to find out the hours they're open. Your call is routed to a robot who tries to help you. Aggravating and useless.

Brett Squires

Sep 2, 2022

Worst Spectrum store ever. Years ago this place was great. Now its best to find another place or call customer service direct because the odds of getting anything done right here is next to none. The people on the floor seem to be great but how the store I guess is managed is not. Every question I had was would need to call customer service. I call customer service and tell me the stores can also do this and in some cases have more freedom than they do. I had 2 issues over the matter of a couple weeks, getting resolved each time has been a nightmare. And now I have lost money which now of course benefits spectrum. Will never go to this place again nor will I look at this store again. If you need real help, call customer service or check out the store in Viera. I hear nothing but good things about the Viera store which ended up being amazing, and nothing but complaints about this place.

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Questions & Answers

Can I get a big button remote control at the store?

Pam Arnold | Sep 23, 2021
Valentina Boonstra | Oct 28, 2021

Good staff

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Is the internet out on Heartwellville St in Palm Bay?

Shirley Prout | Apr 26, 2022
No Mercy | Apr 26, 2022

If you had a power outage, reboot your wifi.if not check if you made your payment 😂😂😂😂

Can i return rquiment here

Kevin Poulton | Sep 23, 2021
Lareina “PK” Liona | Sep 23, 2021

Yes. You can

time for appointment 248303

mary decker | Sep 23, 2021
Vic | Sep 23, 2021

Open at 10am no appointments required

Does this store have phones on display? I want to get the note 10 plus

Ronald Hidalgo | Sep 23, 2020
Familia SOUZA | Sep 23, 2020

Yes, it does

How can I get a list of TV channels. I was not given one when my service was installed

Richard Brooks | Sep 24, 2019
David S | Sep 24, 2019

Or Google "Spectrum Channel Lineup"

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How much for low income disabled senior for Internet, Wifi and basic TV?

Diane Darby | Sep 24, 2019
Carmen Villafane | Sep 24, 2019

This company is no good..Try dish is the best spectrum was the biggest head ache I've ever had.. Money pit cable company horrible..No never a discount for seniors or veteran's.They care who you are...We finally moved and have Dish..Some building complex sell their souls to the devil.So we have no choices ..Now am in heaven with out this spectrum cable.

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Is there a drop box to pay bills

Diane Thrower | Sep 24, 2019
candice wilson | Sep 24, 2019

Yes

Why is my internet so slow

Denise Wassmer | Sep 24, 2018
Sucram Rekab | Sep 24, 2018

A L I E N S

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Is the store open Saturdays?

Gloria Alicea | Sep 24, 2018
Alejandro Colon20 | Sep 24, 2018

Yes. Until 1pm

What are their hours?

Marion Houston | Sep 24, 2018
jasper ashley | Sep 24, 2019

palm bay new location

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Our cable box keeps freezing up. We have to unplug & wait for restart several times a day. Can I swap out the boxes at the Palm Bay Rd. store? Anyone else having this problem? Is it the equipment or the service? Our internet sucks, too.

Suzanne Patterson | Sep 24, 2018
Richard Citrano | Sep 24, 2018

Since Bright house was bought out by Spectrum, the prices went up, and service Went down. You can change the box at the Palm Bay office

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