Nebraska Medicine Olson Center for Women's Health at Durham Outpatient Center

Lori Vrablic

Based on our experience with Tanya we will never return again! The rudest person possible to greet us. I’m shocked anyone would put her in a customer service position! She likes to be large and in charge! Beware……who only knows what’s inside!!

Sydney Baylor

I wish I would have caught the name of the receptionist that I spoke with. She was extremely rude, unprofessional, and invasive. I called to schedule an appointment as a first-time patient. I asked to schedule an appointment with a gynecologist, she rudely replies "for what? you want to make a first-time appointment for what? are you in pain? are you pregnant? for what?" I should have hung up the phone right then. But I continued on with the conversation and she was short and insincere. At the end I asked to know what medical provider my appointment would be with, and that really annoyed her. (??) She quickly told me the name of the provider, and as I said thank you (and was going to finish with 'have a good day') she cut me off with "Mhm" and hung up the phone. It gave me such a bad impression that I called right back (and another receptionist answered) and cancelled my appointment. She needs to receive some extra training or find a different position. Terrible customer service for this center.

Cam Cove

If I could give them a negative star rating I would. I had the most embarrassing worst experience I've ever had in a doctors office. They aloud a student to "probe" me as the doctor called it. I was never asked if I wanted a student and while she was probing there were 3 people in the room I expressed my discomfort and was told it was necessary due to the procedure being done. I thought theyd make it as quick as possible and it dragged on as the student prowled around in my lady bits. And as some unknown person...nurse? Doctor? Stood and watched! The doctor had to tell the student where to probe and shed swim around till she got it right. She even whipped the device out with no warning. Afterwards the doctor told me to call immediately if there was spotting which I had a lot of probably due to the brutish nature the student used the probe. I called and called no response from the doctor or nurse i had to go to the er I was so worried. Do not go here unless you want to be totally embarrassed and scared especially for a first timer...Coming back here almost a full month later to add they just now charged me 600 dollars for this horrific experience. What a joke.

Sam Hassan

If I could give zero I would have! This is the worst hospital. It’s now 2:03pm! My appointment was at 1pm! I waited 30 minutes just to be called in into my room and now waited another 35 minutes and I still haven’t been seen! This hospital doesn’t care about their patience because they are too big to fail! Worst mistake coming here for my OBGYN care. I have had the worst experience every time I come here.