American Freight (Sears Outlet) - Appliance, Furniture, Mattress

Category: Furniture store in Tucker, Georgia

Address: 2301-A, Mountain Industrial Blvd, Tucker, GA 30084, USA

Phone: +17706216890

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Corinne Walker

Sep 24, 2022

Jimmy was very helpful!

Gloria Wright

Sep 23, 2022

Today I had the pleasure of having the greatest customer rep. In the world to assist me. Kudos to Brigitte.n Thank You

Mason Mason

Sep 21, 2022

Bridgette helped us today and her customer service was phenomenal!! I came in the look for a new washer for my spa and she was extremely helpful! I ended up purchasing a brand new set and a 5 year warranty. If you visit this location and want to be treated right asked to be services by her

Hellen Pendley

Sep 20, 2022

Bought a Whirlpool Dryer here. Salespeople are not pushy but knowledgable about their products. I've shopped here for the last 20+ years for appliances. Quick delivery (arriving today) including haul away of old appliance, installation and setup of new one. These are slightly "scratch & dent", but the price savings is significant. I saved about $300 on this dryer over other retailers and it still has the same warranty.

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Questions & Answers

I just called and not only did I not get the answer I was looking for, but the lady that was supposedly helping me was rude. When I called back they did not answer the phone. I called repeatedly and no one answered. POOR SERVICE

Full House Maintenance and Repair | Sep 24, 2018
Dawn King | Apr 26, 2022

I just called. A young lady answered right away & was polite & very helpful.

Do all American Freight's formerly (Sears Outlet) treat their customers like the one in Tucker? Just because they are franchised. Dave Boggan (store owner) and Al - GM make a bad name for this place. Horrible service, horrible treatment.

LaToya Daniels | Sep 23, 2020
Sanesa Edwards | Sep 23, 2020

Yes. It was terrible. We ordered and paid in full for a bedroom set. The day it was to be delivered, they called and said they didn't have all the pieces..they were already sold. I got better service at the one I least expected to on Candler Rd

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I call them about 8 time .bad service today

Lilman Best | Sep 24, 2019
Nicole Basden Carey | Sep 24, 2019

Probably super busy. It seems the phone is less important than the people yelling at them face to face

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Is this facility still in operation?

Gerry Wilson | Sep 24, 2019
jim toke | Sep 24, 2019

NO THEY ARE NOT!! Please save your time and money and find a place that has a shred of Honesty there is None here!!

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Why this people have answer the dame phone. ?

Frost | Sep 24, 2018
Frank Graham | Sep 24, 2018

I don't have a question

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What are the Covid safety practices like here?

Anonymous | Sep 23, 2022
# Jonez | Sep 23, 2021

Not sure about there disinfectant procedure but mask where worn by customers and staff.

Can I shop and pickup my items inside the store?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020

Yes! Our stores are open and available for instore shopping, instore pickup, as well as curbside pickup and delivery.

How will this impact me as a Sears Outlet customer?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020

While you were always able to find a broad assortment of quality, take-it-home-today appliances, now you will also have access to brand name furniture and mattresses at low prices. You will also be able to get same-day delivery on all appliances, furniture and mattresses.* Meanwhile, customers can continue to experience fully trained, knowledgeable sales associates who can help you find the right product you need, along with the flexible payment option that works best for you.

Is Sears Outlet closing?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020

No! The stores are thriving and will continue to operate, only with a brand new name and expanded product offerings. We'll still offer our same vast appliance assortment but with the added benefit of an expanded furniture and mattress assortment at incredible prices.

What do we sell?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020

We sell what you'll need to outfit your entire house with quality, name-brand items. Mattresses and furniture items come brand new direct from the manufacturer, keeping prices low. We also have a mix of new, out of carton and slightly imperfect name-brand appliances. These imperfect appliances all pass a stringent and thorough testing and certification process before being sold in our stores. In addition, most carry the same manufacturer's warranties as new, in-box items.

Is Sears Outlet part of Sears?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020

No. Both Sears Outlet and the new American Freight Appliance, Furniture, Mattress are completely separate entities from Sears and Sears' parent company TransformCo. In fact, starting in late April, we will no longer use the Sears Outlet name and it will be removed entirely from all of our materials and business operations.

When is the rebrand taking place?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020

Sears Outlet will be rebranding over the course of April, leading up to a big grand re-opening celebration across all stores on April 23rd, 2020.

Why is Sears Outlet rebranding to American Freight Appliance, Furniture, Mattress?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020
Ron Parker | Sep 23, 2020

Wow. Will you still stock Kenmore Appliances? What about parts?

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Yeah, been calling all day for 2 days now. I have a disability and need to find out if they have a wheelchair onsite. Why is no one answering the telephone?

Swampwitch99 | Sep 23, 2020
James Moore | Sep 23, 2020

Never seen an onsite wheel chair, but they do have a wheelchair ramp at the main entrance.

What Kinds of Products Do You Sell?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020

Sears Outlet sells new items as well as one-of-a-kind, out-of-box, discontinued, refurbished, reconditioned, cosmetically damaged and used merchandise. All items that are no longer new undergo a stringent testing process and when necessary have cosmetic parts replaced and/or are repaired. Only after an item has undergone our thorough certification process is it approved to be a Sears Outlet Certified item. In addition, these products carry the same manufacturer's warranties that new in-box items do.

Do You Offer Leasing?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020

Yes, we do. You can rent to own items such as refrigerators, washers, dryers, dishwashers, tools and more. You take home your purchase after your first lease payment is made.

Do You Take Old Appliances Away?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020

If your item is eligible for installation or hook-up, you old item may be eligible for haul away.

Do You Deliver?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020

Yes, we do! Your item(s) may qualify for local delivery if they are located within 75 miles of your delivery address. If your item(s) originate at a location that is more than 75 miles from your delivery address, your order will be considered a national delivery or in-store pickup order.

What Are Your Hours?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020

Monday: 10:00 AM – 9:00 PM Tuesday: 10:00 AM – 9:00 PM Wednesday: 10:00 AM – 9:00 PM Thursday: 10:00 AM – 9:00 PM Friday: 10:00 AM – 9:00 PM Saturday: 10:00 AM – 9:00 PM Sunday: 10:00 AM – 7:00 PM

Is Sears Outlet Still Open?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 23, 2020

Yes, we are! In fact, there are currently more than 130 Sears Outlet stores open. Our stores are located in major markets across the United States.

Who do you talk to about your bill about what you pay and what's my credit

Patricia Staples | Sep 24, 2019
Raju R | Sep 23, 2020

Koshy mathai please give u r contact number

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They don't care about customer. That is why most of Sear store are closed. Le

Brandon Le | Sep 24, 2019
Brenda | Sep 24, 2019

We receive great service every time we go. We had 3 salespersons to walk up to me and my husband.

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We just got this refrigerator did not come with a filter and paid for a new that we did not get and plus it doesn't have one so i would like to get the filter we paid for trying to talk to someone

Patricia Staples | Sep 24, 2019
Kimberly White | Sep 24, 2019

I had the same problem. I visited the store with receipt in hand. They did give me another one. If they don't tell them to come pick it up. The delivery and sales personnel should have caught that. Get what you pay for.

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I'm supposed to have my refrigerator delivered today 4/29/19. No one has called to confirm no one has given me a delivery time and NO ONE WILL ANSWER THE PHONE.

dee smile | Sep 24, 2019
jim toke | Sep 24, 2019

YEA TOOK TWO EXTRA WEEK FOR ME THEN IT WAS THE WRONG ADDRESS BOY O BOY I WASH THE PEOPLE WOULD HAVE KEEP IT!!

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Do you guys feel i will get a better deal by going into the store, or does buying it online saves the most money?

H D | Sep 24, 2019
Saud K | Sep 24, 2019

I had to buy some appliances here and you can bargain a little in store.

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do you have any thrash compactors

michael jorge | Sep 24, 2018
Blake Prather | Sep 24, 2018

No they dont unfortunately

I purchased a washer and dryer also fridge that's due for delivery on sunday.I have been trying to speak to some one about the time of delivery for Sunday 24 fed I am getting no where.

Pauline Dillon | Sep 24, 2018
Shavonne Blake-Morris | Sep 24, 2018

They'll call the day or night before and u can arrange or change the time of delivery.

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I need to change the delivery date for my washer, to Nov 17th, preference afternoon if possible.

Shyamala Strack | Sep 24, 2018
g1s3ll3 | Sep 24, 2019

Calling them isn't that useful they never pick up

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Do you have for sales ignition coil trimmer troy bilt Tb22 Ec

Dee4LaPho | Sep 24, 2018
Alex 1 | Sep 24, 2018

I don't know what that is......sorry.

What is the return policy on a unit that says New but is out of the box?

Lynnesawyer Sawyer | Sep 24, 2018
Millie Boynton | Sep 24, 2018

Didn't buy anything because the prices were higher than at the actual store I'm not sure how the return policy work

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Do you sell gas powered generators

Steven Orr | Sep 24, 2017
shon y | Sep 24, 2017

It's a hit and miss there. I didn't see any when I was there.

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