MinuteClinic

L Crumwell

I am very disappointed in the professionalism at this location. My husband came in to get vaccination shots and came out with Trisha Sloan personally emailing him to try and have a relationship or hook up with him. Giving him her work hours, days off and trying to set up a met after my husband wrote a review for her. She emailed him not only from the company's minute clinic email address but later from her own personal one. If this is the way that this locations employee operates, how can you trust the care you receive. When they are untrust worthy. As a medical professional I am obligated to do what is best for the client and do "no harm". I question the integrity of Trisha Sloan and her purpose for the client's well-being not just in office but in their personal life as well. I believe that HIPAA was breached in order for her to receive my husband's email address by emailing him personally. If there are any steps that I can take to make sure that this is addressed outside of the company and does not happen to someone else, I will be addressing it on a professional level because this is from one professional to another not practice protocol. I appreciate the care for my husband, but it should have stopped there and not gotten personal from the company's personal email. Makes me wonder how many other times this has happened. I hope that this is addressed as I will be following up.

Ashley Lowery

Made an appointment at 6:50 and didn’t get it done until 7:50. Not only did I wait an hour for a TB skin test to be done, she scheduled my reading at the wrong time at another location on a holiday weekend. The window to get a TB skin test read is 48-72 hours so she schedules me way earlier than the time it can be read and I had to go through trouble to find an office that would be open the following day to get it read. Completely unacceptable, as a health care provider you should know the time frame window a TB skin test should be read!!!! And let your patient know that before hand so they don’t get a TB skin test done and have no way of getting the results read!!

Rissa M

Made an appointment for my daughter to get a sport physical. The doctor said she couldn't perform one because she has asthma. That's fine. What I didn't like was that she refused to write a school note stating that she wasn't seen. You may not have been able to treat my child but we showed up for the appointment and school needs to know why she's late!

Kelly Norton

I have now gone to this minute clinic twice with zero success. I was told they would see my son for an ear infection, only to arrive and be told he was too young. His age was given on the original phone call. Today I went for a Walk-In visit as is clearly advertised. No such thing exists. You have to make an appointment at the kiosk or on your phone. Appointments are not walk-ins. They would not see my daughter despite no patients waiting and no patients in the rooms. Infuriating!