Redwood Urgent Care

Category: Urgent care center

Address: 2440 23rd St, Eureka, CA 95501, USA

Phone: +17072982011

Opening hours

Sunday: 9AM–12:30PM

Monday: 9AM–12:30PM

Tuesday: 9AM–12:30PM

Wednesday: 9AM–12:30PM

Thursday: 9AM–12:30PM

Friday: 9AM–12:30PM

Saturday: 9AM–12:30PM

Reviews

Dane Austin

Sep 16, 2022

We had a great experience at Redwood urgent care. All the staff were kind, efficient and skilled in dealing my 3-year-old's pulled elbow. She came in distraught and came out smiling.

Magen Mefferd

Sep 6, 2022

This place is absolutely ridiculous. My partner went in for unbearable jaw pain. First thing mentioned was their inability to treat pain, “we don’t do pain management,” and this was in response to a question we had regarding his insurance. The second issue was in regards to the lack of attention, care, and bedside manner he received. X-rays were done, doctor spoke with him less than 5 mins, supposedly he only had “inflammation of the jaw bone.” I believe the worst part was the nurses attempt to “massage the inflammation,” which was an area with a visual bump. The next several days his pain skyrocketed. Turns out he had a double ear infection and an abscess. St Joes was shocked the infection had gotten so bad and he wasn’t treated appropriately. Do not recommend.

Daniil Oxyuk

Sep 1, 2022

Came by around 2pm one day, they were all full and unable to serve new patients. I went onto the website to make an appointment, which happened to be In the morning of the next day. I call over the phone while making my way over there in time for my appointment to ask about how much it would be out-of-pocket to pay for my appointment, to which I got a response of a little over $100 (reasonable, not why I'm writing this review). I make my way over to Eureka from Arcata and call again to ask for any special instructions for COVID-symptoms since it said that on the website (I had strep throat with no cough, no fever, but I did have a sore throat). To my astonishment, I am told that they are actually no longer accepting patients because they will be going on lunch break soon and I would have to come back 3 hours later after they take lunch. I was told they’re overloaded and people are waiting for 2-3 hours, which is why they stopped for lunch way earlier. I don’t blame them, I just wish they told me that over the phone the first time when I said I was coming to my appointment. My strep throat ended up coming back several days after I finished antibiotics because nobody told me to switch toothbrushes after coming off my symptoms, and I had to come back for a second treatment. I'm a student at Cal Poly Humboldt and during the summer our on-campus medical center was closed, so this was my only option for treatment outside an ER. I'm glad that it exists, but I am not satisfied with the care I've received and the lack of communication. Please update the website to say that appointments aren't honored.

M T

Aug 18, 2022

The entire staff was awesome and lessened the stress of my situation by being patient, kind, and diligent. Doctor Karen was amazing! She cares about people and you can feel that ! I really appreciated everything she and her staff did. Thank you

Thanks! Your review is awaiting moderation.

Questions & Answers

Do you take medical

Sheila Heflin | Sep 24, 2018
Stephanie Meng | Sep 24, 2018

No

How much would it be to get an X-ray using self pay

fsunclejimmy | Sep 24, 2019
Redwood Urgent | Sep 24, 2019

Our self pay rate for x-ray is $75.00 and $99.00 for the office visit.

Read More

do you take United Healthcare insurance?

Jean morrison | Sep 24, 2018
Redwood Urgent | Sep 24, 2019

Yes! We are "In network" with United Healthcare.

Read More

If a patient has partnership insurance which I know you dont except, can the patient just pay cash and be seen?

Kari Holt | Sep 24, 2018
Ashley Owen | Sep 24, 2018

Yes, since we are not in network with partnership, you can opt for our self-pay option.

Read More

I’m a veteran. Normally seen at the VA, & have no other insurance If I am seen at RUC, is the billing sent to the VA, or do I pay out-of-pocket.

tanya fulton | Sep 23, 2020
Redwood Urgent | Sep 23, 2020

Hi Tanya, we now are in Network with TriWest, which allows us to see any veteran after approval from the VA. The claim would be sent to the VA. Thanks for the inquiry.

When do you open?

Peggy Smart | Sep 24, 2019
Redwood Urgent | Sep 24, 2019

We are 9AM - 6:30PM every day of the week, every day of the year. We do close at 5PM on major holidays.

Do you take Gold Coast Health insurance? What if I lost my card? What is the standard rate for a visit if I can’t use my insurance?

St Alia Of the Knife | Sep 24, 2019
Redwood Urgent | Sep 24, 2019

Hi Alia, thanks for inquiring about us. We are not in Network with Gold Coast Health Insurance, however we usually can still bill your plan. It would be wise to get your visit authorized with your insurance carrier ahead of time and get details regarding your "out of network" coverage. Otherwise, our Urgent Care offers a $99.00 office visit fee, paid at the time of service.

Read More

What insurance is accepted?

Oceanah Edgar | Sep 24, 2019
Redwood Urgent | Sep 24, 2019

We can accept most insurance plans. We are in network with: Medicare, Anthem Blue Cross, Blue Shield, CIGNA, United Healthcare, Humboldt IPA, Tricare, and Champ VA. We can accept many other insurances that we are not in Network with, such as Aetna, Kaiser Permanente, Healthnet, and more. It is advised that patients with "Out of Network" insurances call their insurance companies ahead of time to find out their "Out of Network" coverage. We are unable to accept Medicaid, Medi-Cal or Partnership Healthplan at this time.

I just sent and employee to the ER in Garberville for a bite on her arm. She is not sure what bite her, spider or bee but the arm swelled up and now it is oozing light yellow. They only said to ice it and take benadryl. She is allergic to bees

Kaitlin Connell | Sep 24, 2019
Redwood Urgent | Sep 24, 2019

Hello, I am not sure what your question is here. This is not the Garberville Emergency Room, this is Redwood Urgent Care.

Do they help with small abscess in the mouth by chance?

Jessie M | Sep 24, 2019
Redwood Urgent Care | Sep 24, 2019

Hi Jessie, we cannot treat the actual tooth here but we are generally able to evaluate infections in the mouth.

Read More

Do you give sports physicals at your office?

Jeny Giraud | Sep 24, 2019
Redwood Urgent Care | Sep 24, 2019

Yes, please bring in your physical form and photo ID. Sports Physcials are charged at a flat rate of $50.

Are you able to do x rays there for possible kidney stones?

Stephanie Taylor | Sep 24, 2019
Redwood Urgent Care | Sep 24, 2019

Hi Stephanie, we have basic x-ray at our facility that would not detect kidney stones. You may need to go to the emergency room for more advanced imaging.

Do you take Kaiser?

Jan Jay | Sep 24, 2019
Kim M | Sep 24, 2019

See the owners response....yes

Read More

Will you take a photo of insurance card as long as the person has proper I'd?

Christina Paoli | Sep 24, 2019
Redwood Urgent Care | Sep 24, 2019

Yes, we can take an electronic version as long as it shows information from the front and back of the card.

Do you take tricare

David Pickard | Sep 24, 2019
Redwood Urgent | Sep 24, 2019

Yes! We accept Tricare West and ChampVA.

I think I might have bronchitis can you help with this?

Stacie Lopez | Sep 24, 2019
Redwood Urgent Care | Sep 24, 2019

Hi Stacie, yes it is within our scope to evaluate symptoms of bronchitis. We are open 9:00AM to 6:30PM.

Read More

Do they take Blue shield ppo

Angelica Lua | Sep 24, 2019
Redwood Urgent Care | Sep 24, 2019

Hi Angela, Yes we are in network with Blue Shield PPO plans.

Read More

Do theydo ultrasounds

Cindy Gilmore | Sep 24, 2019
Redwood Urgent Care | Sep 24, 2019

Hi Cindy, we do not do ultrasounds at Redwood Urgent Care. If you think you need an Ultrasound, you should contact your primary care doctor for a referral. Thank you.

Read More

Do you take blue cross blue shield

Lisa Stephenson | Sep 24, 2019
Redwood Urgent Care | Sep 24, 2019

Yes, we are in network with Blue Cross Blue Shield.

Read More

Do you take medicare

Linda Miller | Sep 24, 2018
Redwood Urgent Care | Sep 24, 2018

Yes! We accept Medicare Part B.

If you're not a local resident, do you need to make an appointment ahead of time for a physical? Also does blue Shield insurance covers the cost? Lastly, will they take a photo of the insurance if you do not physically have it with you?

Marlene Ruiz | Sep 24, 2018
Redwood Urgent Care | Sep 24, 2018

Hi Marlene, no appointments are necessary at this clinic. We can perform most sports and employment physicals (depending on the requirements listed in the paperwork). Generally, physicals are not covered by insurance at Urgent Cares. We can offer a self-pay option in those circumstances.

Do you do X-ray’s on site ?

Savannah Ferguson | Sep 24, 2018
Katherine Jauernig | Sep 24, 2018

they do

Is it on a walk in basis only?

Among_us_lemon | Sep 24, 2018
Redwood Urgent Care | Sep 24, 2018

Hi Tiawee, yes we are a walk-in clinic. We are open every day of the year.

Do you provide tetanus shots?

Richard Hildreth | Sep 24, 2018
Caitlyn | Sep 24, 2018

I believe so.

do you provide dental care

Marke Matthews | Sep 24, 2018
Chryste Johnson | Sep 24, 2018

No dental services on site

My husband is scheduled for an MRI on Dec 1, if he comes in to urgent care can the MRI be done today? He's experiencing some severe back pain.

Lisa Barker | Sep 24, 2018
Ashley Owen | Sep 24, 2018

We do not have MRI capability at our office. You will need to go to the emergency room or your primary care doctor to get a referral.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places