Address: 12820 Jefferson Davis Hwy, Chester, VA 23831, USA
Phone: +18047686106
Sunday: 9PM–1AM
Monday: 9AM–1AM
Tuesday: 9AM–1AM
Wednesday: 9AM–1AM
Thursday: 9AM–1AM
Friday: 9AM–1AM
Saturday: 9AM–1AM
Carolyn Marie
Went to pick up a quick bite to eat for lunch. Made my order at the drive thru and pulled around to pay and pick up my order. The girl at the window never said one single word to me. She reached out her have for payment while taking another order, handed my card back to me, then left me sitting there waiting for my order. I saw the cook take my order to the window. She left it sitting there while she took another order. Then I watched her fix 2 drinks that were not mine. She rooted around under the register for a bit then handed me my bag. There were no sauces or napkins in it. She walked away from the window. I had to wait until she came back to ask for sauces and napkins. She handed me sauces but no napkins. She took another order before coming back to the window! I asked for napkins. She left the window to go get napkins. Apparently she was out of napkins and didn't want to go get more. I finally was handed the napkins and she sure the window without saying one single word to me! Rudeness, horrible customer service, and almost cold food. Wow! What a shame that God customer service is not insisted upon by management! It's a shame. These things should be mandatory to keep your job and get raises. After all, my purchase is what gives them a job! I'll look for a taco hell with better service in the future. For what it's worth, the food was ediable.. and I miss the Mexican pizza! Happy fast fooding folks!
Kelly Truong
I went to this Taco Bell 6/17/22 around 10:00p and whoever was working this shift made our experience so great! The young lady working the drive through was very sweet and whoever was making the food was 10/10. Everything we ordered through the app was correct, filling, hot and fresh! Thank you all for a great experience!
Laura Kissinger
Ordered steak & fries, got 4 fries only...Burrito was wrong, and looked like it been sitting for hours. Every time I go there order is wrong or cold.! I'm so aggravated with this store.!! Don't waste your time or money there. Plenty of other places to eat.!
taylor morris
we ordered the loaded nacho fries with no tomatoes, and you gave us tomatoes. we ordered a beefy 5 layer burrito with no beans and you gave us nothing but beans. you didn’t give us our cinnamon twist. and I ordered the potato and beef flat bread taco and you didn’t even put potatoes on it. I am 100% disappointed with this branch.
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I'm not sure but sure sounds like it...i was just in there the other day in Chester and the girl at cash register was rude as he'll and had an attitude...never greeted me or even smiled the whole time...i think she was the,mgr or shift mgr....taco bell needs to correct this problem...im calling corporate monday
At this location, the dining room closes at 10, but the drive thru stays open until 1 am Sun-Mon and stays open until 2 am Fri and Sat.
No they are just standing around inside, it doesn't take 30 minutes to make a taco.
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