Taco Bell

Category: Fast food restaurant in Chester, Virginia

Address: 12820 Jefferson Davis Hwy, Chester, VA 23831, USA

Phone: +18047686106

Opening hours

Sunday: 9PM–1AM

Monday: 9AM–1AM

Tuesday: 9AM–1AM

Wednesday: 9AM–1AM

Thursday: 9AM–1AM

Friday: 9AM–1AM

Saturday: 9AM–1AM

Reviews

Carolyn Marie

Jul 8, 2022

Went to pick up a quick bite to eat for lunch. Made my order at the drive thru and pulled around to pay and pick up my order. The girl at the window never said one single word to me. She reached out her have for payment while taking another order, handed my card back to me, then left me sitting there waiting for my order. I saw the cook take my order to the window. She left it sitting there while she took another order. Then I watched her fix 2 drinks that were not mine. She rooted around under the register for a bit then handed me my bag. There were no sauces or napkins in it. She walked away from the window. I had to wait until she came back to ask for sauces and napkins. She handed me sauces but no napkins. She took another order before coming back to the window! I asked for napkins. She left the window to go get napkins. Apparently she was out of napkins and didn't want to go get more. I finally was handed the napkins and she sure the window without saying one single word to me! Rudeness, horrible customer service, and almost cold food. Wow! What a shame that God customer service is not insisted upon by management! It's a shame. These things should be mandatory to keep your job and get raises. After all, my purchase is what gives them a job! I'll look for a taco hell with better service in the future. For what it's worth, the food was ediable.. and I miss the Mexican pizza! Happy fast fooding folks!

Kelly Truong

Jun 18, 2022

I went to this Taco Bell 6/17/22 around 10:00p and whoever was working this shift made our experience so great! The young lady working the drive through was very sweet and whoever was making the food was 10/10. Everything we ordered through the app was correct, filling, hot and fresh! Thank you all for a great experience!

Laura Kissinger

Jun 1, 2022

Ordered steak & fries, got 4 fries only...Burrito was wrong, and looked like it been sitting for hours. Every time I go there order is wrong or cold.! I'm so aggravated with this store.!! Don't waste your time or money there. Plenty of other places to eat.!

taylor morris

Jul 25, 2021

we ordered the loaded nacho fries with no tomatoes, and you gave us tomatoes. we ordered a beefy 5 layer burrito with no beans and you gave us nothing but beans. you didn’t give us our cinnamon twist. and I ordered the potato and beef flat bread taco and you didn’t even put potatoes on it. I am 100% disappointed with this branch.

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Questions & Answers

Is this location owned by the same people that run the Taco Bell in Enon, Va. We just walked out of the Enon store as we could not get waited on 2:30 in the afternoon on Sunday and we were the only ones in line. Came to Chester, Va and no silverwear

Greg Kerekes | Feb 23, 2019
JT Haggard | Feb 24, 2019

I'm not sure but sure sounds like it...i was just in there the other day in Chester and the girl at cash register was rude as he'll and had an attitude...never greeted me or even smiled the whole time...i think she was the,mgr or shift mgr....taco bell needs to correct this problem...im calling corporate monday

Are your hours right? 1 am?? I thought it was closed at 10

Tami Taylor | Feb 23, 2018
Heather Ramsey | Feb 24, 2018

At this location, the dining room closes at 10, but the drive thru stays open until 1 am Sun-Mon and stays open until 2 am Fri and Sat.

Why would it take 31 minutes and counting to place an order in the drive-thru? The excuse I've been given is new people are training. This is horrible. Is everybody in there new?

Aretha Carey | Feb 23, 2018
Johnnie Walker | Feb 24, 2018

No they are just standing around inside, it doesn't take 30 minutes to make a taco.

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