SureStay Hotel By Best Western Helen Downtown

rosanna mize

Very friendly staff and very accommodating to your needs, clean and within walking distance of town and activities. My only concern was the room was moist and my clothes were damp. If not for that I would give 5 stars.

milton morris

Staff is friendly and helpful. Beds are memory foam and very comfortable. Shower is the best ever. Ice machine conveniently located and works perfectly. Can walk to downtown only a few blocks. Had a problem with a electrical outlet and it was repaired immediately. Would stay here again.

Andrew Biswell

Updated rooms with and excellent WiFi made this a great stay. The bed was comfortable, and plenty big for myself and my wife. A nice selection for breakfast was an excellent way to start the day exploring Helen or any of the local trails.

Joey Rains

The absolute best part about this hotel is that it is walking distance to downtown Helen. No hassle with parking fees, just a five minute walk. The suite we had was in the second building facing a nice view of the greenery coming into town and at night, provided us with a view of the Christmas lights. It’s an older hotel but renovated nicely, our fireplace was warm and cozy and this quaint 2 star hotel had a better, bigger jacuzzi than most of the nicer hotels I’ve stayed at. The room itself was surprisingly large for the cheaper rate we got it at. The bed was a little on the firm side, but the pillows were comfortable and it was very quiet at night. The staff were all very friendly and asked if we had been here before and provided great information. My cons are the curtains not closing all the way, and the breakfast was lousy - they only had boxed cereal and oatmeal and the cereal I had was beyond stale. But at least it was free. Overall, I would recommend this hotel for a medium budget option in Helen.