Men's Wearhouse

Laura Liles

There was potential, but going to Men's Warehouse in Fresno turned into one of the worst customer service experiences of my life. My husband and I went in looking to complete a look for a wedding he is in. We wandered the store unable to tell who worked there and who didn't. All workers seemed busy at first and we barley got one or two questions answered. The crowd of customers died down, but we still weren't helped. We quickly realized why. We were there on a Sunday while football was on. There were at least 3 workers gathered around the TV in the back just watching the game. We finally found someone on the floor and asked for assistance with finding my husband's shirt size. He was helping another customer so he called Bryan over. Bryan was so engrossed in the game that his name had to be called multiple times before he came over. He measured my husband's neck and immediately went back to the game. We didn't know the rest of my husband's shirt size, and Bryan had already disappeared. My husband was ready to leave the store because the service was so bad. I got so fed up I went to the men watching football and asked if they worked there. Two of them (one being Bryan) said they did. Only when I informed them that we needed help, did we get any. Bryan did not help us; the other associate did. We could tell the entire time that he didn't want to assist and just wanted to get back to the game. We finally got what we needed. We couldn't even be rung up without the associate talking to his coworkers about football. I couldn't fully tell who the manager was but he was either just as into the game as everyone else or didn't care enough about the customers to turn the TV off. This was a terrible experience where we had to work more to get helped than the associates "helping" us.

joe currin

Great service

Alaina Gillett

Hi everyone, just gotta say-- Margaret at this Men's Warehouse helped my boyfriend look amazing for a wedding. She was very knowledgeable on all sorts of things: which color we could buy in our price range, how to tie a tie in different ways, and IPA soap! She was an absolute joy to be around and we will definitely be using this store in the future. The suit also fit in all the right ways. It was nicely cinched at the waist, it accented his legs and thighs nicely, and it helped my boyfriend feel confident for a friend's wedding. Thanks y'all; him and I appreciate it.

Fred Williams

Margaret was wonderful, I will definitely be back for more purchases. Thank you