Carter's

Category: Children's clothing store

Address: 500 Port of New Orleans Pl, New Orleans, LA 70130, USA

Phone: +15045229430

Opening hours

Sunday: 10AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Matt Shapard

May 30, 2021

I didn't fit in anything.

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Questions & Answers

How do I return my order?

Carter's | Sep 23, 2021
Carter's | Sep 23, 2021

It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.

How long do I have to pick up my order?

Carter's | Sep 23, 2021
Carter's | Sep 23, 2021

You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.

What do I do when I arrive at the store?

Carter's | Sep 23, 2021
Carter's | Sep 23, 2021

For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!

Who can pick up my order?

Carter's | Sep 23, 2021
Carter's | Sep 23, 2021

You or whoever you designated as your pickup person while ordering can pick up your order.

What are you doing to make sure I'm safe when I order Pick Up Today or Curbside?

Carter's | Sep 23, 2021
Carter's | Sep 23, 2021

Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.

When will my order be ready for pickup?

Carter's | Sep 23, 2021
Carter's | Sep 23, 2021

Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.

What are you doing in-store to keep customers safe?

Carter's | Sep 23, 2021
Carter's | Sep 23, 2021

We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.

Are masks required for in-store shopping?

Carter's | Sep 23, 2021
Carter's | Sep 23, 2021

Yes, they are required for all shoppers and employees at all of our stores.

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