L&N Building

Category: Government office

Address: 908 W Broadway, Louisville, KY 40203, USA

Phone: +15025953121

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Mook S

Jan 7, 2022

What's the fax number. They have no website anymore. So busy renavating the building but still treat people poorly.

Brienna Johnson

Nov 8, 2021

I kept getting emails for proof when I had sent them multiple times. Not only that their call back service never called me back. My info is due the 31st and my case will probably get dismissed

Maverick Rider

Oct 9, 2021

The brand new office is now much more modern. Now when you arrive aa single worker greets you nicely at her desk, then enters your request. …

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Questions & Answers

how do i get assistance with childcare as a single working mother?

Campus Jimmy Johns | Apr 11, 2021
Stephanie Wilson | Apr 12, 2021

I know of the 4 C program offers assistance. But it is on 1215 S.3rd street. I'm not quite sure what the requirements are but I do know that they do help with childcare I hope this answers your question Campus Jimmy Johns

What is the fax #

Cheneka Reliford | Feb 6, 2019
Ginny “Ginnyjollykidd” Jolly | Feb 7, 2019

Mind you, the fax number would send your information to Frankfort, which takes a lot of time. Your best bet is to go to L&N building and be there at 8:00 a.m. sharp to get your paperwork in. The line has changed a bit. If you are dropping off with NO QUESTIONS to ask, you stand in a line before You get to the desk to fill out a sheet, and you are taken quicker that way. Then you can get out quickly. Still, since Monday and Friday are the busiest, get there before 8:00 a.m. to be there when it opens up. This is the fastest way to get service. That said, you can try this site to get information you might need: https://chfs.ky.gov/agencies/dcbs/dfs/Pages/default.aspx

Can I email a paper over to you

Tiarra Dunn | Feb 6, 2019
Linda Piedra | Feb 7, 2019

Yes

There are two kids staying here on 42nd St 4 and 7 and they are not in school parents are crack heads what can I do.

Sandra Hogan | Feb 6, 2018
Trigga Tee | Feb 7, 2018

Call cps

How can i talk to someone about my unemployment benifits ? Im not getting through to anyone by phone

Keisha Hensley | Sep 8, 2021
ISAM CLARK | Sep 9, 2021

The entrance is @the parking lot but they don't solve problems they want you to use their phone system.

Can i get a regular ID at the L&N building?

Sandra Brooks | Feb 5, 2021
Mary Bridges | Feb 6, 2021

No

I need to recertify my son for Medicaid - I was told I must come down to the Medicaid office with him and 2 forms of identification for recertification and to be able to sign up for Benefind on line .. what forms of ID is required?

susan dillon | Feb 6, 2020
Ginny “Ginnyjollykidd” Jolly | Feb 7, 2020

Personal ID is one. Social Security Card is another. That should be all you need. If you find more is required, keep your papers and letters together, as it is VERY difficult if not impossible to get this office on the phone.

Is this the local DCBS office

2PACRAIDER BLAKKLION | Feb 6, 2020
Mona Burns | Feb 7, 2020

I am not sure.

How come I called at 330 an it said closed I thought they close at 430?

Bre Faulkner | Feb 6, 2020
Ginny “Ginnyjollykidd” Jolly | Feb 7, 2020

It is very difficult to get this office on the phone. Your best bet is to go to L&N in person with your documents and questions. The best time to get there is when it opens at 8:00 a.m. If that's not possible, you have until about 11:00 a.m. to get in the processing line to be seen that day. Tues - Thurs are the best days as Mon and Fri are very busy. L&N cuts off their intake line around noon —lunchtime —for intakes that day. (you have to try each day.) Note that when you pass the intake line, you can spend several hours waiting for your turn. Bring your knitting.

Is there parking?

Charles Brown | Feb 6, 2020
Russell Ross | Feb 7, 2020

Yes, there is parking behind the building. Entrance to the parking lot is on 9th street, one light south of broadway.

ANYWAY I CAN DROP PAPERWORK OFF in some locker or mail box thing? AS IN dropping off a envelope on the weekend

Cashton Thompson | Feb 6, 2020
Ginny “Ginnyjollykidd” Jolly | Feb 7, 2020

I don't know if their box outside is for client paperwork. I have always gone inn when the office is open and put my paperwork in the slot to the left of the front desk, in the corner. This is soon enough for them to receive your paperwork. They don't work on weekends. You might ask them when you go there if the outside box is used that way. They would not open it till Monday in any case. I always wanted to make sure paperwork got to the right place. So I went inside.

Is there free parking?

Dalila Harrell | Feb 6, 2020
ISAM CLARK | Feb 7, 2020

Yes.

Can I mail snap papers

Skylynn Ochiehy | Feb 6, 2019
ISAM CLARK | Feb 7, 2019

Yes but its better to go by yourself to be sure that they got your papers.

Why there's nobody answered me back

Faye Henderson | Feb 6, 2020
Ginny “Ginnyjollykidd” Jolly | Feb 7, 2020

This is an office that is best visited. No one will call you back at this office. Get there right at 8:00 a.m. to have the best chance of getting your business done in good time and have a good half day left. Be there before 11:00 a.m. to be served that day. They have revamped the first floor to send you directly to the department you need. The first floor desks now take only paperwork. I find this setup much faster and you wait only on the floor where your office is.

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If I don't make it to the office today before they closes &my paperwork needs to be turned in by the end of the month which is Sunday s the last day.Would you fax it&or mail it today by 6pm & do next day so atleast they see the posted day?

Melissa Gilbert (LeLee) | Feb 6, 2019
Ginny “Ginnyjollykidd” Jolly | Feb 7, 2019

Faxing them straight away is a good idea. Then they will have your information at the office. You can fax on the Internet by faxzero.com. Scan your documents into PDF's. You can upload your PDF's to FaxZero and send 3 PDF pages free a day or up to 25 pages for a couple of dollars. Best fax bargain I've seen. Do follow up with a phone call on Monday and find out what you should do next because there are some documents that need to be original documents. They will work with you on this. Start with faxing your documents. Early in the day is best when you go into the office.

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Are you helping out with rent assistants

Candis Henderson | Feb 6, 2018
Cari Boyd | Feb 7, 2018

No

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