Red Robin Gourmet Burgers and Brews

Rick H

Usually we have great experiences at Red Robin. Today it was off. We will chalk it up to being Fathers Day. The fries were cold and mushy. Burgers were fantastic. Drinks were tasty. Servers were right with it and friendly.

Jeannette Lachance

After waiting 10 minutes on hold, I spoke with someone that was very rude and short with me. I did curbside pick up, on a very rainy night. Not only was the order not fully complete but I did not receive any condiments or utensils that I had asked for. Very disappointing experience. I usually love Red Robin. Not today!! Oh! I forgot to mention I tried to use the automated system and it would not understand what I was ordering.

Naichoy Johnny Saechao

I have always been a big fan of Red Robin but tonight things changed. So our food was very good and fresh but our server was not good. He would check on other parties around the bar but not once checked on my party. Also he would refill water for others but not for me again. Maybe he needs to get more training or ask for a back up. That is not right especially in a customer service role. Like how do you expect to get a tip if your service is so whack. In the end, good food but bad service this time.

Adam Mushel

Food quality good but pickup is never done even close to time shows for online pickup, wait 15 minutes after and then hope is still done. In this case again not done after 15 minutes from expected pickup time. Hostess checked a couple times then they brought out 6 orders, so my order was sitting there for a while since by time got to car my fries were really cold.