Wayfair

Category: Corporate office in Boston, Massachusetts

Address: 4 Copley Pl 7th Floor, Boston, MA 02116, USA

Phone: +18779293247

Opening hours

Sunday: 12–4:30PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Nathan Leavitt

Sep 19, 2022

Ordered 12 boxes of tile (containing 10 sheets of tile each). They sent 12 sheets. Called to inform them. Waited 3 weeks for the order to arrive...11 sheets instead of 11 boxes. Called again...sent 10 sheets instead of 10 boxes. Now I'm being told their website is wrong and the price is per sheet instead of each box. This has delayed my swimming pool ($100k+ project) install 2 months all in all. Now we have to finish/cure in the winter in UT. They took ZERO responsibility and offered no restitution whatsoever. They offered a discount on the rest of the order which was still more expensive than ordering through literally any other site I could find. Clownshow.

Ryan Kelley

Sep 19, 2022

The quality of the furniture I’ve ordered from them is terrible. Recently I purchased a sofa and the legs were haphazardly attached with staples. Not even nails. The couch is awful and flimsy. Do not buy from them.

Ayesha SH

Sep 15, 2022

Love Wayfair furniture! In the picture attached the lamp, glass top desk and etagere shelves are from Wayfair. The prices are reasonable and the quality is great. The best thing is their customer service. They care about their customers!

Qicheng Fan

Sep 13, 2022

No quality

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Questions & Answers

At Copley place can I see actual chairs? I don’t like buying without being able to touch the item.

Dinah Barlow | Sep 24, 2018
Kenon Fachon | Sep 24, 2018

No, Wayfair does not have a showroom at Copley Place; just offices.

i got no answer when am i going to get my chair what date is hey to deliver it to my house call or send me an e-mail

al gallo | Jan 26, 2022
Ronald Joseph | Jan 26, 2022

Call customer service and ask them if they have any shipping updates. You can base future buying decisions on this experience!

IS THERE ANY WAY TO REACH A REGIONAL FROM WAYFAIR. I WAS COMMUNICATING WITH A MANAGE AND GOT NO WHERE. PLEASE HELP

Sheryl MacHenry | Sep 23, 2020
yashika wilson | Sep 23, 2020

I purchase a item 2 months ago, and still haven’t received it. Why is the arrival dates keep changing?

Is there a location where you can view merchandise in Boston,MA?

Shay Williams | Sep 23, 2020
Christopher Panda | Sep 23, 2020

No. There is a physical Wayfair store in Natick, MA

Can someone help me out with the direct phone number for the Perris,CA warehouse

Patio Heaven Production | Sep 23, 2020
Joanne Wood | Sep 23, 2020

I'm sorry, I don't know it. Did you try to Google it?

I need to cancel an order, is there a telephone number?

Barbara and Johnny Griffin | Sep 24, 2019
Kim Miles | Sep 24, 2019

Not certain but my eldest son taught me to touch Mic in the upper right corner on cellphone were it says Google then ask if Wayfair has number in the town you are seeking. If Boston ask for Wayfair in Boston ma it should give number to store and location good luck.

Does Wayfair have any outlet stores where returned merchandise is sold?

Pamela Kelley | Sep 24, 2019
Scott Shedeck | Sep 24, 2019

No

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Is this Wayfair a store or just offices.

Ann G | Sep 24, 2018
Dimitris Meidanis | Sep 24, 2018

Wayfair is e-commerce. Only offices are located on this address

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