Best Buy

Category: Electronics store

Address: 1014 Jackson Crossing, Jackson, MI 49202, USA

Phone: +15178414300

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Kimberlee Conley

Jul 20, 2022

When I walked in I was greeted and asked if he could help. He told me the area and said he would call someone to assist me. After 10 minutes I looked around for an associate to get help. It was another 10 minutes for someone to come. That person was very helpful. What could have been a 5 minute errand took 25 minutes. Those that I talked to were very helpful and friendly, just took too long to get that help.

Mark Baker

Jun 18, 2022

Three employees standing around not doing anything. Somebody finally directs us to customer service where there are four people waiting in line. You wonder why I don't go to Best buy jackson. Poor management, poor customer service. Thank you Romeo for helping us find what we need.

Allison Yeomans

Mar 10, 2022

Called to find out if I needed an appointment to have the Geek Squad look at my laptop. Was told no, just walk in. That was a lie - you DO need an appointment. Ended up getting the issue taken care of with no problem, but FYI schedule an appointment to save yourself a trip!

William Adams

Feb 14, 2022

Needed some rechargeable AA batteries. Briefly asked front counter and the ladies walked me through to where they were. There were at least 3 didnt options to choose from. It was clean and spacious... was in and out in less then 7 minutes.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do you have power cords for Elmo 8mm projector.

kathleen brady | Feb 4, 2021
John Clay | Feb 5, 2021

Yes they do and would be happy to assist you further when you go down to the store when you go down to the store

Read More

What are the Covid safety practices like here?

People are asking | Apr 10, 2021
Scott Engemann | Apr 11, 2021

From what I have seen, they are very good. Employees wear masks and dividers are in place at counters.

Do you have flip phones

Patty Bass | Feb 4, 2021
John Clay | Feb 5, 2021

Unfortunately they don't. You will have to go to retailer like AT&T T-Mobile Sprint or Verizon which AT&T that I know of has flip phones because I have one. Sorry that I could not help you any further and have a great day

I HAVE A FREEZER IN MY CART AND IT WILL NOT LET ME PAY AND IWANT TO MAKE SURE I CAN HAVE IT TODAY TO PICK UP AT 3:15

Amy Coffman | Feb 4, 2021
Legacy User | Feb 5, 2021

Try another browser

Are you able to reset a phone if you forgot the password to it?

Kayla Winright | Feb 5, 2020
Selena McBride | Feb 6, 2020

I believe you can.

Read More

I have a 55 Inch flat Screen TV that has voice but no picture. Can I bring it into the store for your recycling program?

Bonnie Easton | Feb 5, 2019
Carl Chiveral | Feb 6, 2019

Didn't know they had a recycle program. Hmmm

Can u pay on your credit card account at best buy in Jackson Mi

Louise Hull | Feb 5, 2020
Ken McBride | Feb 6, 2020

I don't know is your credit card made out of rubber

Read More

How do you get a live person to answer the phone? Trying to delete my order in order to save you, which was placed less than 24 hrs ago an no answers the phone!!

Sandra Dufur | Feb 5, 2019
Danny Seeley | Feb 6, 2019

They are not quick to answer the phone. I called yesterday to inquire about my monitor that is only two months old and quit working on me. Some kid said I was SOL. I hadn't even taken the plastic off of it yet. I'm very disappointed in Best Buy at this point. I would have been better off shopping somewhere else.

Read More

Can you have a ps4 controller repaired here?

Keith Davis | Jan 21, 2022
Jesse Kopski | Jan 22, 2022

No

Read More

Do they sell gaming decks

Pubg Rjspandemic | May 10, 2021
Devin Ford | May 11, 2021

Check on line You will not find one sitting on the shelf in the store they sell out too fast You definitely have to order online but you can pick up at the store They also fell out within minutes of being available

Read More

Do you have a repair option through the store?

Dianne Baker | May 10, 2021
Brandon “B” Johnson | May 11, 2021

Yes

Read More

Can I bring in electronics to be refurbished by you guys?

Colby Burger | Feb 4, 2021
Texas Style Marketing | Feb 5, 2021

Duh

How do I reschedule a pickup?

Carolyn Palmer | Feb 4, 2021
Jason C | Feb 5, 2021

Pick ups are initiated once you arrive and tell them you are there. If for some reason you arrived, told them you were there and have left before getting your merchandise you will now need to call the store and explain and determine if you can just come back and get it again.

Did you receive new l pads?

Michael Rucinski | Feb 4, 2021
Matt Piddock | Feb 5, 2021

No

How much does it cost to get a Nintendo Switch cost to be repaired

Trevor Ladd | Feb 4, 2021
Chris Winekoff | Feb 5, 2021

Take it to u break we fix but the closest one is in lansing but worth the drive

Read More

How can I talk to someone at this store??? Day after day, time after time, the phone just rings and rings. If you do get someone to answer, after about 100 rings, then the transfer to the department you want is NEVER answered. Help?

robert henthorne | Feb 4, 2021
Viper0711 | Feb 5, 2021

I have always found it much simpler to us the live chat feature on their website or just going in store.

Do they repair xbox 1?

nicole montez | Feb 4, 2021
Patricia Partin | Feb 5, 2021

They sell the units there, but not sure they repair them.

Read More

Do you have the Nintendo switch console in store

Dylana Whalen | Feb 4, 2021
Dylan McCormick | Feb 5, 2021

They do not have any consoles at the moment. Probably won't until things fully open up.

If I want to buy a laptop, am I able to come into the store to pick out what I want? If I am wearing a mask?

TY Legion | Jun 9, 2021
Cam Rogers Chimenti | Jun 10, 2021

Masks are a lie

Do you take old working tvs to recycle?

Doris Shaffer | Feb 5, 2020
W. Scott | Feb 6, 2020

I can not confirm this but may be a better question to call and ask

Will there be sales on TV over labor day?

Thelma Denney | Feb 5, 2020
MacDonald William | Feb 6, 2020

I know nothing

Do you buy used TV's

Jazmine Hampton | Feb 5, 2020
Vicky Evert | Feb 6, 2020

They don't buy them, but they will take them in for recycling.

Does your store sell rechargeable 9 volt batteries and the charger

Connie Demmy | Feb 5, 2020
Connie Demmy | Feb 6, 2020

Thanku

Read More

Are you authorized service provider for apple

Suzi S | Feb 5, 2020
Scott Harshbarger | Feb 6, 2020

No I'm not. You can get Apple products at best buy.

where do I find the network security key on my Verizon galaxy s9 phone or it's packaging?

Helen Sterrett | Feb 5, 2020
Micha Adams | Feb 6, 2020

Yep I Googled it and it said the same thing.

Read More

Please do u have a hiring manager Called Jackson Fred please

ansah kwasi | Feb 5, 2019
Randall Woodard | Feb 6, 2019

Im not sure if the store is notified about questions on google, I'd go in to the store and inquire myself as that says you really want the job more that calling or googleing an inquirie

Read More

How do i talk 2 a customer representative

Brian Webster | Feb 5, 2019
Robert Harding | Feb 6, 2019

Go in and see Amy

Read More

Can I still buy a Windows 7 program?

Denise Lierly | Feb 5, 2019
Robert Harding | Feb 6, 2019

I did last week. Good luck!

Read More

can you up date my garmin gps?

Cathy Norman | Feb 5, 2019
Stuart Malcolm | Feb 6, 2019

I imagine their geek squad can. But you should be able to update it on your own. Look on YouTube for instruction videos.

If you purchase a car stereo can it be installed the same day?

Katrina Hoover | Feb 5, 2019
Scott Elliott | Feb 6, 2019

Yes

Read More

Do you have the DVD "Architects of Denial" in stock?

Christine Miller | Feb 5, 2019
James Thomson | Feb 6, 2019

No

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places