Montage at Fair Oaks Apartments

Category: Apartment building in Citrus Heights, California

Address: 12801 Fair Oaks Blvd, Citrus Heights, CA 95610, USA

Phone: +18553713929

Reviews

Andy Urrutia

Sep 3, 2022

DO NOT LIVE HERE. this place is covered in mold. The mold in my apartment was so bad, I had to get an inhaler. There was large balls of mold in the vents and when I told management they told me to buy Clorox and clean it. I did a maintenance request and they came and sprayed clorox in my vents which made my apartment reek for weeks. The property manager Ovi, was never available and when he was he was unprofessional and rude. The apartments seem nice at first but then you move in and the mold, and the amount of trash all around the complex is disgusting. HUGE safety concern as well the gates never work the first week I moved in my neighbors tires were stollen and the police was consistently being called.

Chelsea Blackburn

Aug 25, 2022

BE AWARE - at the end of move out, they will send any money owed to a "collections agency". Totally illegal. They do this as a scare tactic so that you won't question the fees and just pay it as quick as possible. No matter how much you clean or leave walls without holes - they will still charge you to "paint" the whole place, get the carpets cleaned and have a cleaning service come in. So automatically this money is deducted from your security deposit. I was shocked when a month after moving out, I received a bill for almost $500 AFTER deducting my $500 security deposit. They just threw on random charges and thought I wouldn't notice... after they "updated" the charges, they claimed I still owed over $200 but that there wasn't anything else they could do because their system AUTOMATICALLY sends the bill to this collections agency. It was a nightmare for a couple weeks calling the collections agency as well as the management office all day long trying to get ahold of Ovi the manager, but honestly I think this person doesn't exist. He refused to call me back and every time I called, he was out, or in a meating, or at lunch etc.... so if he really is the manager, he is terrible at his job if he can't deal with things like this. In the end, I just paid the money because I wanted to be done with this horrible place and not worth my time, which is funny because they know people will just give up and pay. Do yourself a favor and google IQ Data / JRK lawsuits.... there are too many to count. By the way, I moved in during the pandemic, so we couldn't use the gym /pool for almost a year of me living there, yet I was getting a $30 amenity charge every month. No way they were able to credit that back! This place is ridiculous. They will also raise your rent at minimum $100 every time you re-sign your lease. The little renovations they've done to make it "appear" like its nicer compared to other complexes in the area are just not worth it.

Susan Julia Pagano

Aug 9, 2022

Moving is stressful, especially now! I feel lucky to have worked with leasing agent, Kiesha Millner. She was patient and understanding in finding me the best rental unit. She took the time to walk me through the entire rental process and answered my endless amount of questions without feeling like a burden. Kiesha sat with me for hours, ensuring I understood everything; from submitting the correct paperwork to completing the application correctly. She is hands down Amazing!!

Matt Morris

Jul 23, 2022

I went to rent an apartment at the montage i explained my urgency that i wanted to rent an apartment immediately, the leasing agent agreed and told me that they had multiple units and they were ready to move in immediately, (which they absolutely weren’t) when i asked what the security deposit was i was told it was $400. When i asked to get the keys for the apartment after i was approved they told me it was gonna cost another $3600 for me to move in. Im infuriated at the fact that she intentionally gave me as little information about the real cost of moving in as possible and now I loose the $400 deposit. No one in their right mind would be ok paying that much for a 1 bedroom apartment. Stay away from this place, go rent a house its gonna cost you literally just as much.

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Questions & Answers

Why do they have to come in every other week to monitor the mold growth in the walls, but don't ever do anything to get rid of it? As if I want strangers in and out my house all the time.

B N | Sep 24, 2019
Aly | Sep 23, 2021

They paint over it with white paint. They dont fix the problem.

Why are there always bums in the garbage when I throw away my trash?

Jacquelyn Lee | Sep 24, 2019
B N | Sep 24, 2019

Because it's easy to get into the gates or from the golf course they're about to build homes over. They say there's a security patrol but he must be a ninja of the night because I've never seen him.

How much do utilities typically cost per month?

Emily Palacios | Sep 24, 2019
Nick Baimas | Sep 24, 2019

I have 2bddown elect average 80 gas 24, 100 for monthly fees

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