Colonial Subaru

Category: Subaru dealer

Address: 761 E Chester St, Kingston, NY 12401, USA

Phone: +18453393330

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–6PM

Thursday: 9AM–7PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Mark Goldberg

Sep 20, 2022

Scheduling was easy, service advisor knowledgeable, polite, friendly. Service well done, without a problem, timely.

Indigo Munoz-Weaver

Sep 17, 2022

After years of using another Subaru’s dealerships service department, I had a few bad experiences in a row, and they simply lost my trust. My husband had just bought a new car from Colonial and recommended I take my Subaru there because of the good experience he had with the sales department. I can honestly say that I was blown away by how professional and courteous my experience was. They went way above and beyond to take care of me and my car. We will definitely be bringing our cars and business to them for now on, and recommending them to others!

Lori Ferguson

Sep 14, 2022

Colonial Subaru is a very amazing and caring dealership!

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Questions & Answers

Do you offer a shuttle service?

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

In additon to our Loaner Cars our shuttle service runs from 7am - 5pm Monday thru Friday. Your service advisor can help you get shuttle service during the check-in process.

Do you sell tires?

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

We do! We have several name-brand tires for you to choose from depending on your needs. We also can store your summer or winter tires for you here in out tire storage warehouse! Our Service Advisor can help you determine what is best and schedule an install.

I lost the key fob to my car.. what is the average cost of getting a replacement?

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

This is dependent on the make and model of your car. Please call our Parts Department at 845-802-5166 to discuss.

If I get my vehicle serviced at your store, will you wash it before I pick it up?

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

Yes. We can provide anything from a car wash to full complete detailing including interior shampooing and exterior buffing and waxing. Please discuss the costs with Service at 845-802-5164

If I have to leave my car for service, do you have loaner vehicles?

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

Yes absolutely we ohave a fleet of loaners, however they are generally scheduled in advance. When you make your appointment for a qualified service, or recall please ask about our loaner car program and we'll see what's available.

Is your parts department open on the weekends?

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

Our Subaru Parts Department is open Monday thru Friday 7:00 am to 5:00 pm

Is your service department open on Saturday?

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

We schedule specific recall repairs for Saturday. Please call Service at 845-802-5164 to discuss.

Do you sell genuine OEM parts? I don't want to use aftermarket parts on my car!

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

Absolutely. As a Subaru dealer, we use only genuine Subaru OEM parts, installed by our Certified Subaru technicians.

How do I schedule a service appointment?

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

Easy! You can call us at 845-802-5164 or use the service request scheduler on our website www.colonialsubaru.com

My credit isn't good, can I send a credit app before visiting?

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

We can help find the right program for you. Use the finance application on our website to send us the basic information we need. We will follow up and walk you through the steps necessary to complete your purchase.

Are used cars covered by the factory warranty?

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

It depends on the age and mileage of the vehicle.

How long can you take the used vehicle for a test drive?

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

Test drives are generally 15-20 minutes long. If you would like to take the vehicle for a longer period our sales team can arrange the details with you depending on availability.

What is the difference between used and certified pre-owned?

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

Certified Pre-Owned vehicles have gone through an inspection, required by Subaru to achieve "Certified" status and warranty. Pre-owned vehicles from other brands receive an inspection and reconditioning from our service technicians prior to being available for sale. Whether you buy a Certified Pre-Owned or pre-owned/used vehicle, you can trust that we will help you find a reliable car that fits your needs!

Do you deal with out of state buyers?

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

We sure do. There are a few extra steps in the process when selling a vehicle to an out-of-state buyer, but we'll walk you through it.

What are the Covid safety practices like here?

Anonymous | Sep 23, 2022
Colonial Subaru | Sep 23, 2021

They are extreme as we take this very seriously. In addition to wearing masks and social distancing we recently passed with the highest grade offered completing a New York State OSHA and CDC walk through inspection of our facility! Our entire facility interior, including all seating, desks, computers, is sprayed and treated with a product that is used in hospital OR's called PURTEQ which is repeated every 90 days. All used vehicles and service loaners are also treated. we have an outside cleaning company on hand all day during business hours to wipe all doors and touch surfaces twice daily. A separate cleaning crew provides a bio-cleaning to all customer areas at night. We have hand sanitizers easily accessible for the public and all sales areas are cleaned before and after each customer by sales staff. Test drives of customer trade-ins are done with gloves and mask. https://www.colonialsubaru.com/covid-19-precautions.htm

Do you have a waiting area with wifi?

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

Yes, in addition to our free Coffee, Tea & Cereal bar... our waiting areas features comfortable theater style seating. We have a quite lounge and a TV lounge. TVs to allow you to catch up on the news if you choose.

My 'Check Engine' light is on. What do I do?

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

The check engine indicator light can come on for many reasons. What's most important is that you call us and schedule an appointment so that we can diagnose the situation. Although you may not feel, hear or see a change in your vehicle's performance, there may be an issue that will only get worse the longer you wait to have it checked.

Can I turn my leased vehicle in at this dealership?

Colonial Subaru | Sep 24, 2019
Colonial Subaru | Sep 24, 2019

If you have a leased Subaru you can bring it to us for lease turn-in and we'll take you through the process of turning in your vehicle even if you did not lease it through our dealership.

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