Budget Car Rental

Jay (JMan)

Brian was outstanding with helping with everything he deserves a raise.

Forest Handford

I was recently charged $75 after I canceled my reservation. I canceled the reservation because the staff told me I could not park my car at their location due to the snow. I thus got a UHaul from a location I could park as an alternative and cancelled my reservation. Even if I was able to use it all the trucks were snowed in. There was no warning that I would be charged for cancelling. It makes no sense that I would be charged when I could not make use of the reservation without being able to park. After complaining on Twitter they reached out and issued a refund.

Richard Greenberg

After years of renting from hertz, they left my wife stranded with a we reserved a month in advance said we didn’t confirm the reservation lie we called the day before they said they called the day of said we didn’t answer lie no record of any call to us they were rude to me and my wife, So my wife is tired and carless until I called budget in framingham he jumped right into action offer the only car he had in the lot said he would match the price and would pick her up at Logan Express where hertzs left her stranded Thank you BUDGET FRAMINGHAM YOU HAVE A NEW CUSTOMER BYE HERTZ

AJ Willmer

Attentive service even though understaffed.