Address: 354 Wilbraham St, Palmer, MA 01069, USA
Phone: +14132834455
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Seth Behan
Terrible, no customer service
Tarence Lipton
The equipment in this gym is terrible and never upkept by staff. There are multiple bent barbells that they just leave out on the floor. Cable machines that are broken and have been for weeks. It would simply take the staff about 5 minutes to unscrew the one bolt to reattach the carabiner to the cable but they are too lazy to do that. There is a staff member that is always there and instead of putting any effort into upkeeping the gym he just works out on the clock.
Cliii ssttt
I have tried several times to contact the owners and figure out my account situation. My bill is over $100 and keeps rising as I canβt use my card to get in because the account is frozen. I tried getting to my account on the website and was prompted to call or email to get it. Problem is I canβt if the staff is too lazy to pick up a phone or respond to emails.
Joe King
It's a shame people review bashed this gym... people can be silly. Complaining about $30 a month to support YOUR gym during covid crises so the owners can keep the lights on when everyone can return after lock downs and keep feeding their own families. It's not always so cut and dry or simple as people think... there's always more to the story and much much more than the consumer can see or is exposed to. Businesses don't intentionally try to hamstring customers knowing damn well it's going to destroy their reputation. Small businesses especially. π€¦π». I understand asking to cancel is asking to cancel. But I'm sure 299 other people were trying to do the same thing. I'm almost certain there was a lot of tears, stress, confusion, and mix ups.
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WE ARE OPEN!!! Weve been open since Jan 4th, and now 24 hours a day! Give us a call or stop by during staffed hours 9am-3pm Monday-Friday
We have many offers to choose from but the best value is our $15 BiWeekly plan - No minimum term, no extra startup costs, no yearly maintenance fees! https://thefitclubgym.thememberspot.com/signup/fitclub-24
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