Bose

Category: Corporate office in Framingham, Massachusetts

Address: The Mountain Rd, Framingham, MA 01701, USA

Phone: +15088797330

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Jose V

Sep 2, 2022

Bought the Smart Soundbar 900 and sound drops with 4K movies. But the worst is Bose Customer Service. The attitude of the Customer Rep made Bose loosing a loyal customer. I regret not returning this product within 30 days. I have a SONOS Soundbar that works way better in the same TV . I ended selling this Bose product in eBay. I strongly believe Bose will be out of business.

team team

Aug 23, 2022

this is the absolute horrendous dystopian customer service that movies (like The Third Letter and BLISS) parody. my unit broke. call customer service. argue with a child who barely speaks english in some crowded call center where everyone is shouting over each other. no action. no response. no remedy. repeat until you're blue in the face. my advice, just check online (mainly amazon) for the best rated audio products.

Roum Pen

Aug 8, 2022

If I can type every single foul language on here, I would. I spent $4,000 on the f1 model 812 speakers. We sent it out to get service and got the products back with damaged front grilled. Not just one speaker but both. The speakers were only a year old. Not to happy at all.

Avi Kramer

Jan 31, 2022

Headphones are awesome. And they gave me a discount for no reason as I was upgrading. Great headphones! I have the earbuds…

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Questions & Answers

What State is Bose's Headquarters in?

Aaron McElhose | Dec 26, 2021
Michael Cook | Dec 26, 2021

Framingham, Massachusetts

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Where can I purchase remote control for a wave music system iIV

Val Denault | Sep 22, 2021
Alan Anderson | Sep 22, 2021

Contact Bose customer service for help with purchasing a new remote.

Do you still support the BOSE Wave Music System - SoundLink? If you do is it possible to receive updates?

Suzanne Doucette | Sep 22, 2020
Frank Thomas | Sep 22, 2020

Did you contact customer service? That would be the place to ask this question.

Where is the best service center in MA to fix a Bose radio/CD unit?

Teresa Kołakowska-Bolalek | Sep 23, 2019
stephanie wheeler | Sep 23, 2019

Bose outlet store at Wrentham outlets

I have an Acoustimass 4 Home Theater Speaker system, and something fell inside the subwoofer. The subwoofer is totally sealed, no screws visible. The serial # is AM4-0AE131654' How do I can disassemble the subwoofer.?

Jairo A Jinete | Sep 23, 2019
Nick Deubert | Sep 23, 2019

Call customer support and they can probably walk you through it. 1-800-379-2073

Hi, I have lost the wire connecting my IPhone to the QC25?? headphones. I understand the wire inputs have changed as the series progressed. Is the wire still available for an older set of NR headphones & where to purchase it? Thanks D. Curran VT

Dennis Curran | Sep 23, 2019
Matt & Elizabeth S | Sep 23, 2019

Yes, go to Bose.com and in the search bar search for: QC25 Cable.

I need a replacement a.c. adapter model ps51 please help

Al Ohm | Sep 23, 2018
David Rogers Jr | Sep 23, 2018

Call tech support 800-644-BOSE (2673) with the serial number of the original product

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