PVTA Administration

Brian Miller

I rode bus 1568, r10, severe exhaust coming into seating area, I informed driver, he did nothing, I reported it to supervisor in White SUV. He did nothing, I watched the bus be reloaded with another driver and passengers, no one even investigated situation, pvta did not care there was a severe issue.

Norlia Smith

Don't bother waving down a bus if you have to cross the street, they'll drive right on by, and don't think about hoping on a bus going the other direction to loop around because they'll belly ache about it.

Michelle Margaret

Shawn who works for FRTA is a helpful and compassionate driver. He always waits for people if their elderly or disabled and has an extremely large capacity for patience.

Ms. Perez

Holyoke mall express bus from 6:20 pm 11/09/2020 didn’t stop to pick up the people at the mall left 9 people behind just cuz he was late