Frank's Market

Category: Gourmet grocery store in New York

Address: 807-809 W 187th St, New York, NY 10033, USA

Phone: +12127952929

Opening hours

Sunday: 7AM–10PM

Monday: 7AM–10PM

Tuesday: 7AM–10PM

Wednesday: 7AM–10PM

Thursday: 7AM–10PM

Friday: 7AM–10PM

Saturday: 7AM–10PM

Reviews

Christobel Gomez-Garcia

Sep 3, 2022

A convenient small grocery store where you can pick up most of your every day needs. Staff are friendly and the store is relatively clean.

Shalom Cruz

Aug 22, 2022

The store has great customer service! The food is so delicious, everything is clean, the employees help alot, there are kind and respectful too! Also the store is very organized!

Laura Carpenter

Aug 18, 2022

Watch your credit card transactions with this place!! Would really love to support local small businesses but Frank's makes that hard. Tried to pay with 2 cards, AMEX gift card and credit card and their system couldn't handle it. I'd checked the gift card balance earlier that day and knew how much was on it. Was told the card didn't work. Afterwards checked the balance and it was $0, the card had been charged. It took 2 days to get this sorted and get my money back. Not much help on Frank's end. First was told I'd get the $ back. Left my info but no one contacted me. Then I called, put on hold for a long time, the tone went from "you'll get your $" to "we have no record of the transaction" and kind of implied I was lying. Had to bring in a physical copy of the card's balance that proved Frank's made the charge. The manager did apologize but overall it's bad service coming from the top. Maybe their system is old, don't know why they can't see their own transactions. I'm in the service industry there's a better way, especially when it's not the fault of the customer. Well maybe my employer just has a better system. Mistakes get taken care of promptly, keep customers happy etc.

David Kach

Jul 29, 2022

Friendly, well-stocked with fine foods

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Questions & Answers

Do you sell gift certificates for Frank’s market Thanks

Joseph Meraglia | Nov 26, 2021
Frank's Market | Nov 26, 2021

Hi Joseph, thanks for reaching out! We usually do, but the system is down now so we're working on getting that repaired.

Does this store carry New Jersey grown Beefsteak Tomatoes not the usual hot house variety tomatoes one sees in most grocery stores?

Janet Galanor | Sep 22, 2021
Erick Ramos | Sep 22, 2021

Yes it does, but Frank's market place should place interest on non gmo vegetables of all kinds. Investing in this market will bring a plentiful of customers as myself to continue shopping at Frank's, remember healthy consumers seek quality foods. If not customers are channeling to mis miss, a company that delivers, so please consider having foods that are in season thank you

What are the benefits of your new "Loyalty Customer" program. Thank you.

Sam Borkow | Sep 23, 2018
Peter Sparrow | Sep 23, 2019

Absolutely zero. Most of the check out people don't even scan the card. Even if they do it is minable. A couple dollars for every 300 dollars you spend. A joke!

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