WellNow Urgent Care

Category: Urgent care center in Syracuse, New York

Address: 6227 Thompson Rd, DeWitt, NY 13206, USA

Phone: +13159372007

Opening hours

Sunday: 7AM–11PM

Monday: 7AM–11PM

Tuesday: 7AM–11PM

Wednesday: 7AM–11PM

Thursday: 7AM–11PM

Friday: 7AM–11PM

Saturday: 7AM–11PM

Reviews

cyrus lyles

Jun 8, 2022

I have been to the Thompson Road Location twice and they have been very attentive!! Didnt have me waiting too long. A few X rays and sent scripts to the pharmacy of my choice. Made sure i was all set!

Jennifer Reed

May 27, 2022

I have literally never experienced such horrific healthcare in my life! My husband attempted to bring our daughter here this evening after she awoke with horrible ear pain. He arrived at the facility at 10:40pm and closing is 11pm. The doors were open and unlocked. He was told they would not see our daughter because “they were too busy for the one provider that was on and were just getting caught up.” My husband tried to explain that this was not an injury and he apologized for the late hour and attempted to explain she woke up like this so he rushed her over. The woman was rude and never attempted to speak with a provider or a nurse. When I called back to attempt for her to be seen she told me they’ve been at capacity since 9pm and if our daughter couldn’t wait until morning then we were free to go to the ER. She was extremely rude. When I asked to speak with a supervisor, she told me there wasn’t one. This isn’t medical care and this is unacceptable. If your hours state you are open until 11pm and your doors are open and unlocked, then you are required to see the patient. I have been a nurse for over 20 years and have worked in Urgent Care for a long time. Late patients might be an inconvenience to your staff, but they certainly still deserve proper care.

mgambuzz3

Mar 30, 2022

Everyone at the Thompson Road facility from reception, nurses, caregivers, were exceptional and very friendly. They took me in quickly, did my testing, and results came back in a timely manner. Exceptional performance! I would highly recommend them.

Julie C

Jan 27, 2022

I have visited this urgent care center 2 times in the last few months & had a great experience both times. The nurses are all genuinely nice & thorough. The NP who assessed me, was also kind & efficient. Both visits I received test results …Hi, Julie. We appreciate your support! Thank you for taking the time to leave us a review!

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Questions & Answers

I was exposed to covid I think on Xmas. My daughter was tested today and is positive. I have no symptoms but should I get tested and if so when. I am concerned for my 94 year old father to

Diana Daino | Jan 1, 2022
john gram | Jan 2, 2022

A potential exposure is a definite exposure if you have a thought that you might have it then go get tested don't hesitate don't question it just get tested. The life you save may be your own or your father's

What if I can't find my baby insurance card? Can he/she still get a covid test done?

Robin Freeman | Apr 6, 2021
STBLRC | Apr 7, 2021

I don't think you need to pay for it even though they ask you to bring your insurance cards. You do need a form of an ID

May I take covid nuclear acid and IgM tests, and how quick to get the results? & the price? Thanks

Youxiang Li | Jan 31, 2021
Marie Holloman | Feb 1, 2021

I do not know the price as my insurance covers it, but my results came back in 3 business days . Friday my test was done at about 2pm and my results were online by Wednesday

How long does it take for covid results?

Bonnie K | Jan 31, 2021
Marie Holloman | Feb 1, 2021

This is true, I was tested on a Friday and the results were available on Wednesday.

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How much do they charge?

Charles Siemers | Jan 31, 2021
Dave Iannopollo | Feb 1, 2021

Last time I was there it cost $84.

What are the busiest times at Wellnow on a Saturday?

Lindsay Perry | Jan 31, 2021
Valerie Lisi | Feb 1, 2021

You can check in online and they'll give you an appointment time instead of waiting in the waiting room.

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Do they take fidelis medicaid?

Danielle Hall | Feb 1, 2020
Joseph Paone | Feb 2, 2020

Yes they do

do you take fidelis

Heather Cogan | Feb 1, 2020
Joseph Cerio | Feb 2, 2020

Yup

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What is wait time?

Lorraine Greenlese | Feb 1, 2020
Heather mac | Feb 2, 2020

Not very long. Plus they have coffee and a slushie machine

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How many doctors are there at any given time

Sue K. | Feb 1, 2020
Nicole Britton | Feb 2, 2020

About 3

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